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Position: Network Monitoring Analyst (Spectrum Tool Monitoring)
Education: Associates of Bachelors
Salary: 60-65K + Excellent Benefits
Other Qualifications: Must be a US Citizen with the ability to obtain a public trust clearance / existing public trust clearance is an advantage
Location: Network Operations Center Specialist at NASA's Marshall Space Flight Space Center in Huntsville, Alabama.
Position Description: Altech has an immediate need for a Network Monitor Analyst to support the Advanced Enterprise Global Information Technology (IT) Solutions (AEGIS) contract. The AEGIS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. The selected candidate will be supporting NASA’s network needs in the Enterprise Network Operations Center (ENOC) located on-site in Huntsville.
Primary Responsibilities
- Monitor status of all LAN/WAN network infrastructure - experience with
monitoring LAN/WAN network infrastructure is a requirement
- Respond to alarms in Spectrum and take appropriate action against/for them – experience with Spectrum or similar NETWORK MONITORING tools is needed
- Create incidents for network anomalies and perform call outs all hours to ensure an analyst is aware of the situation you are reporting
- Must be able to think quickly and make the appropriate choice for the situation with little to no supervision
Basic Qualifications. Required Skills:
- Work off shift; this position is for off shift once acclimated to the environment
- Basic understanding of PC systems
- Experience assessing and documenting communication systems in accordance with NIST standards and best practices
- Familiarity or basic understanding of routing protocols such as BGP and OSPF, TCP and UDP
Preferred Qualifications
- Highly desirable- experience with Spectrum and help desk applications
- Previous help desk or Tier 1 call center environment
- Network certifications are certainly considered
