AddressDescription
Job Position: Airport Network Engineer
Position Purpose:
This Network Engineer with wireless expertise will work in our NOC and will be required to maintain a reliable, secure, and efficient wired and wireless data communications network. The ideal candidate will have a background in managing wireless network equipment, which includes installing, configuring, and maintaining it within a variety of parameters. This professional will also be knowledgeable about industry Wired and Wi-Fi standards and best practices.
Responsibilities:
- Installing any necessary hardware or software, including those for backups or to monitor system performance.
- Troubleshooting tasks to prevent downtime.
- Providing solutions for upgrade management
- Developing plans to address consistent wireless network problems.
- Planning for future strategies and initiatives to keep the network operating at high performance.
- Collaborating with vendors and network managers on implementation and deployment
- Installing and managing firewalls and other network security protections
- Training in-house staff on wireless technologies, if applicable
- Putting solutions in place to continuously test network performance.
- Testing and modifying equipment as needed.
- Configure and deploying CISCO switches and access points appropriately and effectively.
- Conducting site surveys
Training & Development:
· Strong research and troubleshooting skills
· Stay current on all Wireless technology platforms and systems to ensure the users get the requirement functionality to perform their job.
Support:
· Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk
· Write technical and end-user documentation for assigned projects
· Provide all necessary system, maintenance, and disaster recovery plan documents.
· Perform system installation support and ensure all necessary system security requirements.
· Responsible for researching and problem resolution and must coordinate activities with IT support staff as required and document findings.
· Maintain software licenses and maintenance support from software vendors
· Follow division team handbook, policies and procedures, software standards, software development lifecycle and change management
· Work collaboratively with others to achieve team and organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals
· Deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, "can-do" attitude; respond constructively to new information, changing conditions, and unexpected obstacles
· Prepare management reports related to system audit, availability and performance as needed.
· Submit appropriate change order documentation for moves, adds, and changes of the systems
· Perform other related duties incidental to the work described herein.
Decision-Making
- Decision Making
- Selects from multiple procedures and methods to accomplish tasks. Follows standardized procedures and written instructions to accomplish assigned tasks.
Leadership Provided
- Serves as a technical resource or mentor to other employees. May lead or instruct less experienced workers in high level or technical jobs.
- May give presentations to upper management on upgrades and server improvements and findings.
Knowledge, Skills & Abilities
· Proven experience in a Network Engineer role
· Hands on experience in networking, routing, switching, and wireless
· Excellent knowledge of best practices around management, control, and monitoring of wi-fi network infrastructures
· Experience with Cisco wireless land controllers, implementation, troubleshooting, and problem resolution
· Ability to set up and configure network devices such as access points
· Great at organizing, prioritizing, and multitasking
· Cisco training and certifications
· CWNA training and certification a plus
· Evening and overnight hours are required, and weekend work may be required
Minimum Qualifications – Education and Experience
- Bachelor's degree in computer science or engineering or related field (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). 5 years of server experience.
Preferred Education & Experience
- Master's degree in computer science or engineering (equivalent professional experience may be considered for substitution for the master's degree on an exception basis) with 5-8 years' of directly related professional work.
Certifications
- Cisco CCNA, CCIE Wireless, CCNP, and ITIL highly desired
- Candidate must have current driver's license.
- Essential Capabilities and Work Environment
- Candidate may be required to lift 40lbs and stand or walk for long periods of time.
- Candidate must have the ability to work flexible hours including weekends or on-call rotation.
Non-Technical Skills
The applicant must be able to manage multiple projects and/or task concurrently. Must be a self-starter and be able to use own judgment/initiative to undertake activities with minimal supervision. The candidate must also have excellent oral and written communications skills as well as the ability to work alone or within a team environment. Effective with department divisions and staff members serving as AIS Rep proving a liaison between assigned business unit. Applicants employed in this position will be required to work extra hours, as needed, and to be on-call for scheduled after-hour emergencies and respond to after-hours emergencies as needed.
Organization Expectations:
The successful candidate must be able to work collaboratively with others to achieve team and organizational goals; prioritize projects and/or task; provide constructive input to achieve team goals; deliver and customer-focused, responsive services to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, "can-do" attitude; respond constructively to new information, changing conditions, and unexpected obstacles. Support and assist with achieving the Strategic Objectives and Goals of the Department.
