Network Computer System Admin I

Security ClearanceNot Applicable
Regular/TemporaryRegular
Position Description

Position Description: 

Network Computer System Admin I will operate / maintain / sustain the JNN, the Blue Force Tracker (BFT) – Joint Capability Release (JCR) – Joint Capabilities Release (JCR-LOG) – Joint Battle Command Platform (JBC_P) Systems, and Access Control requirement.

Responsibilities Include:

• The Systems Administrator I will be end-user support including installation, troubleshooting, hardware break/fix, phone support and account management.
• The position will assist in the maintenance of the OPS GRP networks and server systems.
• The Systems Administrator I will interact with IT staff and end users daily to provide outstanding customer service.
• Oversee the day-to-day operations of OPS GRP networks including hardware/software support, training, and special projects.
• Plans, designs and implements data connectivity for local area network (LAN) systems.
• Assists in coordinating special projects including network related wiring plans, system installations, backup, maintenance and problem solving.
• Assists in providing network and remote connectivity hardware/software support.
• Maintains LAN user documentation including hardware/software applications, support logs and other related information.
• Researches and recommends network and server hardware and software.
• Assist in installing, designing, configuring, and maintaining system hardware and software.
• Analyzes and troubleshoots the network logs and tracks the nature and resolution of problems.
• Monitors usage to ensure security of data and access privileges.
• Researches, analyzes, monitors, troubleshoots and resolves data network problems.
• Develops, maintains and implements network support and archiving procedures.
• Researches and evaluates new technologies related to computer networking.
• Recommends and specifies the purchase of related products and services.
• Keeps current regarding new hardware/software products for system enhancements.
• Assists and provides support to the Technology Support/Trainers as necessary.

Position Requirements

Basic Qualifications: 

• Associates Degree in Computer Technology or equivalent work experience in lieu of a degree.
• 2 years minimum of technical support experience for end-user network.
• Bachelor’s Degree preferred.
• Must possess and maintain active security clearance.