Network Analyst

Hybrid Opportunity based in Houston, Dallas or South Carolina

Position Summary:

Our Network Analyst, will be required to implement and maintain data communication solutions both at the site level and between company locations. The candidate will perform analysis and identify bottlenecks or other inefficiencies to ensure long term effectiveness and reliability of the corporate network. They will be responsible for hardware/software maintenance and troubleshooting on a broad range of currently deployed network devices, as well as assist in the facilitation of new services and new technology. In addition, the analyst’s time will occasionally be spent assisting their team members in other areas of focus (Hosting, Cloud), and as an escalation point with Technical Services for end user related issues. Strong interpersonal and written/verbal communication skills are critical.

Duties and Responsibilities:

• Day to Day Operations Support
• Maintain/manage relevant systems
• Documentation
• Ticketing system
• Afterhours / Weekend escalation
• Point of contact in case of system outages
• Travel to other Shawcor locations to provide on-site support, facilitate physical hardware assessments and implementations
• Work with team members on small to medium projects
• Assist and troubleshoot issues for end users
• Other duties as assigned
• Adhere to company safety and security policies, procedures

Qualifications:

• Minimum of 3-5 years of Network Administration/Design experience
• Minimum of 3-5 years of Public Cloud administration (i.e.AWS, Azure)
• Minimum of 3-5 years of experience working on an enterprise level operations team
• Network+ and relevant certification (CCNA or equivalent) preferred
• Experience working with High Availability environments
• Proven ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Good organizational, multitasking, and time management skills
• Proven success in contributing to a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Excellent communication (written and oral) and interpersonal skills

Job Type: Full-time

Salary: $70,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What are your salary expectations?
• This job is a Hybrid role with minimum 1 day in the office in one of our office either in Houston, Dallas, or South Carolina. Are you able to work Hybrid and to commute to one of these offices at least once a week?

Experience:

• Computer networking: 1 year (Required)
• IT: 3 years (Required)
• Ticketing System: 1 year (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person