Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are actively looking for a .NET Developer II, where this person will responsible for the overall design and delivery of assigned projects and initiatives, which include data integration design and architecture, configuration, documentation, initial deployment, and unit testing across a wide variety of solutions with cloud deployment in mind. This role is on a wider team charged with delivering quality solutions to internal and external stakeholders through effective roadmap, design, construction, and post-implementation analysis to ensure that requirements are fulfilled. This role works closely with more senior developers, while expanding into more critical areas with greater responsibility. This position is open to qualified applicants nationwide. Candidates residing within 50 miles of our San Ramon, CA or San Francisco, CA offices are required to be in the office three days a week (Mondays, Wednesdays, Thursdays).
Responsibilities:
- Create and read queries through MS SQL server and/or PostgreSQL.
- Developing solutions required for B2B and B2C integration projects including web, windows services, client/server, and containerized applications.
- Successful delivery of end-to-end components and end solutions may include the following components: business requirements, design specifications, functional specifications, development, testing, deployment.
- Effectively work with other functional parts of the organization.
- Ability to perform architecture and design and technical specifications.
- Document all developed solutions to transfer knowledge to others including but not limited to design, code, testing plans and user acceptance criteria, assuring the overall technical quality of the solution.
- Ability to communicate quickly and effectively with team members on design concerns, functionality specifications, bottlenecks, and development status updates.
- Additional duties as they arise.
- This position requires the ability to be on-call.
Required Skills:
- 3-5 years of experience in environment designing and delivering technical projects.
- 3-5 years of experience developing applications using .NET (C#).
- 3-5 years ICM/IPCC/UCCE (Avaya, Cisco, Five9) or other relevant contact center/WFM/CTI experience (as role requires).
- 1-3 years of experience developing applications using .NET Core.
- .NET 6.0 or higher frameworks, C#, JavaScript, CSS, HTML, JSON.
- Bitbucket, Gitlab or similar git source code management tools.
- Solid understanding of microservice architectures with experience designing software with these architectures in mind.
- Docker and/or Kubernetes experience. Kubernetes preferred.
- Any experience in modernizing software devops from monolithic manual deployments towards microservice-based CI/CD deployments is a bonus.
- Working knowledge of .NET Core, VUE, Entity Framework, T-SQL, multi-threading, usability and/or 3rd party APIs.
- Expertise within the .NET Framework is important as well as full exposure to the software development life cycle.
- Performance tuning knowledge.
- Expertise with Visual Studio (2019, 2022) and/or Visual Code.
- Working knowledge and experience with Fiddler, Insomnia, Postman or similar API testing tool.
- Solid experience with MS SQL and/or PostgreSQL.
- Experience with cloud provider services (AWS, GCP, and/or Azure cloud). GCP preferred.
- GCP BigQuery exposure is a bonus.
- The individual must have a thorough understanding of multi-tiered server applications including service-oriented systems using .NET WCF and SOAP.
- Client application development for both web and desktop including interaction design, multi-threading/asynchronous server communication, and usability testing.
- Comfortable with Microsoft Office products.
- Expertise with communication transport layers and the concepts behind them.
- Bachelor's Degree or comparable work-related experience.
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.