Nationwide Transportation Dispatcher (Located In Bardstown Ky)

RenewGas Transportation Dispatcher Job Description

About the Company

RenewGas Transportation is a rapidly growing trucking company that focuses on supporting the renewable natural gas (RNG) and compressed natural gas (CNG) industries.  This work includes transporting RNG and hauling manure as well as providing warehousing, office space, and site support services to its customers.  RenewGas also supplies CNG to large truck fleets and a number of commercial and industrial customers.    

RenewGas specializes in establishing and operating dedicated, professional trucking operations wherever they are needed, anywhere in North America.  This has enabled us to expand quickly and why we are now looking to hire Dispatchers for our Bluegrass Logistics Center located in Bardstown, Kentucky.   

RenewGas offers a competitive salary and health benefits, positive work environment, and a 401k match at a growing company in a high-growth industry.  RenewGas is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

About the Job

RenewGas is interested in hiring Full-Time Dispatchers to man the facility approximately 15 hours per day, 7 days per week.  Dispatchers will be assigned to one of two teams based on their preference, openings, and the needs of the company.  A work week will be approximately 42 hours compressed into 3.5 days.  The shifts will be:

White Team

Sunday to Tuesday – 5:00 am to 5:00pm

OR

Sunday to Tuesday - 8:00 am to 8:00pm

Half-day (6 hours) on Wednesday 

Green Team

Half-day (6 hours) on Wednesday

Thursday to Saturday - 5:00 am to 5:00pm

OR

Thursday to Saturday - 8:00 am to 8:00pm

Dispatchers must work with the current Dispatching team to get trained. The training period may be different than permanent hours. Training will last several weeks. Candidates will be compensated during training.

Qualified Candidate Criteria

• Prior experience dispatching drivers is required
• Thorough knowledge of OSHA, FMCSA, DOT, and hazmat regulations is required

• College degree or some college preferred; high school diploma or GED required
• Previous experience in office administration is a preferred

• Previous experience as a commercial driver or owner-operator experience is preferred but not required
• Prior military service is preferred, but not required

• Knowledge of Microsoft Office software is strongly preferred
• Experience with Teams, Zoom, and other remote conferencing software preferred 
• Prior knowledge of ELD and dispatching software (especially Samsara) is strongly preferred
• Previous experience in phone-based Customer Service is required
• Previous experience in office administration is a “plus.”

Summary of Key Responsibilities

Responsibilities and essential job functions include, but are not limited to the following:

• Answer incoming customer calls in a polite and professional manner
• Ensure drivers are complying with all DOT and FMCSA regulations
• Coordinate with Terminal Mangers regarding the delivery schedule or any issues that arise at each site
• Capture delivery/load information
• Quickly and efficiently input delivery information
• Create a multi-day, multi-state delivery schedule and update it as required
• Independently make decisions to adjust to road, driver, and equipment conditions
• Contact and dispatch the Driver
• Provide directions to Drivers when necessary
• Stay in close contact with Drivers throughout deliveries and troubleshoot any problems that may arise
• Field customer calls and answer any questions that arise
• Take verbal Proof of Delivery information from the Drivers and record that information in Samsara
• Respond to incoming emails to enter in Dispatch loads
• Assist in office and administrative functions including data entry, invoice processing, filing, etc.
• Protect organization’s reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential
• Present self in a clean and professional manner at all times

Knowledge, Skills and Abilities:

• Ability to handle stressful situations with a calm demeanor and professional attitude
• Documentation Skills
• Data Entry Skills
• Telephone Skills
• Strong listening and verbal communication
• Ability to multi-task
• Ability to read and interpret maps
• Ability to add, subtract, multiply and divide
• Responds promptly and professionally to customer needs
• Ability to read, write and speak English fluently
• Ability to read, comprehend and complete basic checklists, forms or other related documents
• Effectively present information in one-on-one or small group situations
• Identify and resolve problems in a timely manner
• Balances team and individual responsibilities
• Consistently at work and on time
• No drug/alcohol related incidents.

Job Type:  Full-time.

Expectations for Hours and Travel

• Travel will be minimal but may include travel to other company offices or job sites, to become more familiar with the company’s operations.  All Travel expenses will be covered by RenewGas.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Hiring Process

Candidate must successfully complete the following to be hired:

• Phone screening
• In-person interview
• Background check (including clean criminal record)
• Reference Checks

Salary and Benefits

• $55-65,000 per year, commensurate with experience and qualifications
• Position is a salaried position and compensation will be competitive with industry norms and will reflect the experience level of the candidate
• Benefits include:

• 401(k) matching
• Company Health, Vision and Dental insurance
• Paid Sick Leave
• Paid time off

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. RenewGas Transportation does not discriminate in employment on the basis of race, color, religion, sex (including gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.