Scope of Position
Responsible for providing guests with salon services in a professional and courteous manner.
Position Requirements
- Professional demeanor appropriate for a luxury environment.
- 1-2 years' experience in a Salon, Health Club, Fitness Club, or Spa environment.
- Must be flexible, with the ability to work some evenings, weekends, and holidays.
Responsibilities
- Adheres to Hotel standards for guest service.
- Refers guest problems or complaints to supervisor according to Ranch guest problem resolution policy.
- Provides guests with professional Salon services including various types of nail care and foot care.
- Educates guests about individual salon care needs and other services available.
- Educates guests about the salon products and sells products.
- Maintains clean and neat workstation during shift; this will include:
- All implements will be sterilized after each use.
- Soiled towels in containers, foot files kept sterilized, floors clean and supplies in order. No glasses or cups are to be left at the station.
- After mixing mud or herbs and after using manicure soak you are responsible for cleaning containers.
- After each pedicure you are responsible for cleaning that pedicure tub.
- Massages, scrub, & clean client's hands and feet.
- Must maintain cleanliness and supplies at each station as well as the dispensary.
- Shut off all electrical appliances before leaving at night. Stations must be cleared at the end of the day.
- Pedicure tubs ran at the end of the day.
- Clean manicure soak at the end of the day.
- Employee food or drinks are not permitted at your workstation; use the break room.
- Cleans and sterilizes equipment as necessary.
- Completes personalized treatment card for each guest.
- Reports inventory needs to department head.
- Maintains supplies in work areas.
- Reports any non-working or unsafe equipment to department head.
- Performs other job-related duties as directed.
Education
- Must possess a current cosmetologist license.
- Must be flexible, with the ability to work some evenings, weekends, and holidays.
- Must be able to interact positively with a variety of people.
- Provides exceptional service to all clientsa given for the position and as a salesperson.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Must possess excellent customer service skills.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Physical Requirements
- Must be able to work in a fast-paced environment.
- Also requires standing/walking/reaching and bending throughout shift for extended periods of time.
- Must be physically fit in order to lift, pull and push items in excess of 30 pounds.