Mutuel Teller

Become an Employee-Owner!

The Brook is always looking for enthusiastic and motivated employees to join our 100% employee-owned family business. We offer a pleasant work environment, competitive wages, flexible hours and shifts, paid vacations and benefits.

Starting Pay: $18 + tips

Racing knowledge is preferred but not necessary.

Job Description:

The Mutuels Teller sells wagers on Simulcast horse races and greyhound races, makes changes, cashes winnings tickets, checks ID’s, and maintains an accurate cash balance. Explains wagering rules and company procedures in a friendly and ethical manner.

Must be 18 years of age or older to apply.

Responsibilities and Duties:

• Greets patrons and communicates racing information as requested in a friendly, professional manner, including race results, reading programs, wagering advice, issuance of vouchers for self-service machines and giving instruction on how to place a wager.
• Quickly and accurately depresses corresponding numbered key of terminal in accordance with patron’s wager instructions and provides patron with ejected wager ticket in a timely manner.
• Accepts money and makes appropriate change.
• Accounts for all cashed or cancelled tickets and forwards to the Mutuel money room for verification and reconciliation.
• Follows departmental cash handling procedures daily.
• Handles large sums of cash and maintains an accurate cash balance.
• Checks for counterfeit bills in accordance with company procedure.
• Checks patron identification to determine minimum age limit is met.
• Knowledge of AML and Title 31 procedures.
• Participates in meetings, training and other company-related activities as scheduled.
• Seeks out the assistance of a supervisor to address questions and concerns.
• Answers wagering rules and policies questions when requested.
• Maintains a working knowledge of facilities, as well as special events, in order to advise patrons of same, whenever possible.
• Assists other Mutuel Tellers within the assigned area, as needed.
• Responsible for completing end-of-day cash and balance procedures.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records, monies and reports.
• Logs on and off terminal daily in accordance with departmental procedures.
• Follows all safety policies and procedures in accordance with company standards.
• Follows all company policies and procedures, including pari-mutuels wagering rules and Racing Commission rules.
• All other duties as assigned.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Life insurance
• Parental leave
• Retirement plan

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Application Question(s):

• Are any of your relatives already employed at The Brook? If yes, give name, position and relationship to you.
• Do you meet the minimum age requirements?

Experience:

• Cash handling: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person