Museum Floor Team Member

The mission of Southern California Children’s Museum (SCCM) is to cultivate a child’s wonder, stimulate curiosity, and motivate learning through interactive exhibits, creative experiences and dramatic play, all while promoting the diverse cultures of Southern California. We accomplish this by curating inspiring learning and play spaces for families, and by supporting the educational needs of children in Los Angeles County with high-quality programming. The Museum Floor Team Member is responsible for greeting and orienting visitors, ensuring safety and security, attending to the care and comfort of visitors, maintaining the form and function of exhibits and props, and providing visitor information and support in a manner designed to ensure that the visitor’s experience at the Museum is a positive one. Weekday and weekend availability is required.

Qualifications

This position requires excellent communication, customer service, and collaboration skills. The applicant must be organized, able to multi-task, and be flexible in order meet the evolving needs of our visitors.

Qualifications

• Bachelor’s degree in education or human services preferred
• Experience in ECE/education/child development preferred
• Bilingual preferred
• Readiness to respond to emergency situations in a calm and comforting manner
• Experience working in a fast paced, high traffic, public environment
• Excellent customer service and communication skills both internally and externally
• Flexible schedule
• Ability to stand and be active for up to 8 hours and lift up to 50 pounds
• Strong attention to detail and ability to efficiently manage multiple tasks
• Welcoming and willing to celebrate all identities and cultures of Southern California
• Must pass background check

Job Responsibilities

• Orient guests to the Museum, answer questions, and provide general museum information
• Process admissions and memberships
• Work cross departmentally with other Museum employees in order to meet high customer service goals
• Comply with all exhibit policies and procedures
• Provide up-to-date information on Museum programs, events, and activities
• Establish and maintain an environment that provokes creative thinking and behavior amongst our visitors; encourages a mood in the museum that is playful, spontaneous and fun which focuses on exploration and experimentation
• Facilitate individual creative play experiences and collaborations in the exhibits, and in Museum programming for children and adults by interacting with them
• Facilitate daily programming storytime, reading, music, and art activities
• Welcome and assist with birthday party hosts and guests
• Provide support for special event days including off-site events
• Ensure that all public spaces including bathrooms are safe and clean, including deep cleaning, removing unsafe objects and broken props from exhibits
• Provide an environment which is physically and emotionally safe for all ages and abilities; removing obstacles to participation
• Execute opening and closing procedures
• Enforce COVID safety protocols (e.g., cleaning exhibits/high-touch areas, ensuring guests are following all safety protocols)
• Assist with creating, and appearing on-screen in, virtual educational content
• Assist with camp and class curriculum

Part Time/Non-exempt. Compensation commensurates with experience. Immediate start date.

Please visit https://socalkids.org/careers/ for application instructions.

Job Type: Part-time

Pay: $16.93 per hour

Expected hours: 15 – 29 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Paid time off
• Retirement plan

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• childcare or early education: 1 year (Preferred)

Work Location: In person