Multi-Skilled Tech

Multi-Skill Technician– Brookings, SD

Purpose: Promote business growth and customer satisfaction by excelling in the completion of various maintenance and restoration needs of both residential and commercial customers

Essential Functions:

• Cross Train in all service areas to be able to complete carpet cleaning, furnace / duct cleaning, water mitigation, fire mitigation, and construction restoration
• Meet with customers to discuss their needs
• Clean carpets and floors using both equipment and hand-washing techniques
• Use specialized equipment to access ventilation systems to clean furnace, duct work, and dryer vents
• Respond quickly to water or fire emergencies to initiate remediation actions
• Utilize proper equipment in order to eliminate additional damage
• Perform set up and clean up tasks at job sites

Additional Expectations:

• Demonstrate knowledge and skills in craftsmanship
• Communicate with a positive and empathetic approach to customer interactions
• Communicate effectively with co-workers and leadership team
• Work diligently and move from one task to another without a loss of efficiency
• Respond positively to sudden changes. Apply flexibility and the ability to adjust quickly.
• Demonstrate organizational skills with attention to detail
• Demonstrate a high degree of accuracy of work
• Work independently and exhibit strong problem-solving, decision making, and judgement skills
• Identify opportunities for improvement
• Cross-train as requested to develop and broaden skill set
• Be a team player willing to assist with a variety of tasks and assignments
• Apply personal ethics, honesty, initiative, and responsibility in carrying out the functions of this position
• Actively follow and support the Mission of Intek, its policies and procedures
• Perform other duties as assigned

Experience and Education:

• High School Graduate or GED Required
• Valid driver’s license and satisfactory driving record Required
• Ability to pass a background check Required
• Skilled at hanging drywall, installing insulation, painting, and carpentry a PLUS

Physical Demands

• Ability to occasionally bend, climb or balance, kneel, stoop, walk, or push and pull objects
• Ability to lift up to 25lbs, and occasionally 100lbs, to perform job functions
• Ability to work in a variety of environments, conditions, and temperatures including both in the office and in the field