MRSGNA Underwriting Assistant, Cyber

Company
Munich Re Specialty Group
Location
Schaumburg , United States

Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Specialty Underwriting Assistant to join the Munich Re Specialty Group Insurance Services division either to be a hybrid employee in one of our US offices (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA) or a remote employee reporting to the AVP, Underwriting Operations.

Job Profile

• Support the SIS Specialty Underwriting team as assigned.
• Maintain a full understanding of business process and service standards.
• Adapt to evolving processes, procedures and systems to adhere to highest and most current servicing standards.
• Monitor workload and provide feedback to Business Service Manager if backlogs or bottlenecks develop.
• Assist with training new employees on company standards and procedures to ensure the highest level of service.
• Follow all company procedures and guidelines and complete all required courses related to the same as designated by the Company.
• Identify process/workflow gaps, needs, obstacles and pitfalls and communicate them to supervising manger.
• Support positive and productive team morale.
• Engage in industry events as requested and remain current on both internal and external trends and needs.
• Maintain strong positive working relationships with key members of other departments and foster mutually beneficial communication and collaboration across functions.
• Performing underwriting support activities associated with information gathering of new business, renewals, and mid-term changes, as well as electronic file preparation on behalf of the Underwriter.
• Accurately clear new business submissions in a timely manner with the highest level of attention to detail.
• Accurately issue quotes, binders, policy wordings and endorsements for underwriting review and approval.
• Understand and follow the policies, procedures, and business processes as defined in departmental service standards or as provided by your supervisor.
• Troubleshoot billing and accounting issues or discrepancies.
• Communicate with brokers through email/phone in order to resolve payment discrepancies or request further coverage information.
• Participate in special projects as needed.

Job Requirements

Qualifications

• Proficient in Microsoft Excel and Microsoft Word

Required Skills

• Ability to comprehend and support both manual and automated processes
• Excellent verbal and written communication
• Experience handling multiple high priority items simultaneously
• Adherence to quality standards and operating procedures
• Employs time/task management tools and techniques to support a large volume of work
• High attention to detail
• Strong organizational skills

Preferred Skills

• Experience documenting and implementing business processes and standards
• Experience with Commercial Property and/or Cyber Insurance
• Knowledge of surplus lines insurance and regulations
• Prior experience with financial products and services
• Foundational knowledge of reinsurance

About Us

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

• Generous healthcare plans
• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Tuition reimbursement
• Short/long term disability
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Employee Wellbeing Program
• Community involvement
• Life insurance

At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.

California applicants, please review our CA Privacy Statement at: https://www.roanokegroup.com/career-opportunities/