Mrb Processor

With 27 years of manufacturing under our belt and over 600 employees that have joined our family, we are excited to move into our spectacular, state of the art, new home in Lakewood. Aero Precision is so big that customers know our name but still small enough that we know yours.

The Opportunity. Aero Precision has an exciting opportunity for an Experienced Quality Material Review Board (MRB) Processor to join our Quality Production team. We want someone that has thorough knowledge of company products and is interested in the firearms industry. This is a great opportunity for someone looking to grow in the company!

The Job.

• Assist customers by providing product and service information and resolving product and service complications

• Process all inbounds and outbounds returns and exchanges

• Log all returns and exchanges

• Follow warranty procedures and policies for Troubleshooting and repair of customer product

Requirements

• 1+ years of customer service experience
• 1+ years of experience in collecting, organizing, synthesizing and analyzing data
• 3+ years of experience with Microsoft Word, Excel, Outlook, and PowerPoint
• 1+ years of experience in root cause analysis and corrective action
• Strong verbal and written communication skills
• Current or previous MRB experience/certification
• Experience with systematic problem-solving skills

The Benefits.

100% Paid Medical, Dental, Vision for Employee (family benefits also available)

100% Paid Life Insurance

Disability Plans

Educational Assistance Program

401(k) Plan

Paid Time Off (PTO)

Paid Holidays, including Floating Holiday

Best Employee Product Discount in Industry

Growing Company with a Small Company Work Culture