AddressRequired Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
KEY REQUIREMENTS:
- Experience: Must have prior Customer Service experience, either over the phone or in-person.
- Technical Skills: Proficiency in computer use is a must.
- Learning: Quick learning ability is essential for success in this role.
Responsibilities:
RESPONSIBILITIES:
- Communicate with customers to provide updates and answer any queries related to their contracts.
- Coordinate with carriers for delivery updates and pick-up information.
- Conduct verification processes with customers and ensure all necessary documents are signed.
- Skillfully de-escalate situations to maintain high levels of customer satisfaction.
