Address
Form of workJob Description
Do you like a job where your day is full of lots of different tasks? Client updates, Marketing, Social Media awareness, Income calculations.... No day is ever the same. We are looking for a skilled Mortgage Loan officer assistant to join our top-producing team and assist our Mortgage Loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!
Compensation:$16 - $22 hourly
Responsibilities:- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Help with social media postings
- NMLS license or training is not required, but is desired
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
- At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
- High school diploma or equivalent required. College degree in finance or banking preferred
- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
- Bilingual a plus
Collaborative Energetic Team working together to get our clients into homes.
