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SalaryOverview:
Full Time: Monday-Friday, 8am-4:30pm
Summary:
Here are just a few things we offer:
Responsibilities:
Additional clerical functions
Knowledge, Skills and Abilities
Come join our team! We have an immediate need for a Moh's Surgical Scheduler in our Arnold, MO clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Full Time: Monday-Friday, 8am-4:30pm
Summary:
The Mohs Surgical Scheduler schedules all Mohs procedures and assures that all appropriate clinical and insurance information is collected for the scheduled surgery, oversee requests to schedule from physicians internally and externally and schedule the correct procedure according to the guidelines. The MOHS Coordinator performs clerical and administrative duties such a processing incoming faxes, answering phones, and scheduling all aspects of patients’ surgical procedures. Ensures patients questions are answered prior to surgery.
Here are just a few things we offer:
Access to health, dental, and vision insurance
Health Savings Account $500 matching contribution
Eligible for PTO and Holiday pay
Company paid life insurance and long term disability (full-time only)
Access to voluntary short term disability insurance (full-time only)
Access to additional life insurance
Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
401K with employer contribution
Profit sharing
Employee discounts
And much more!
Responsibilities:
- Schedule all Mohs, Standards, EDC’s, etc.
- Provide patients with pre-op instructions along with info sheet when applicable
- Schedule all delayed excisions and repairs
- Schedule emergent and add on surgeries
- Ensuring all surgical cases are scheduled in a timely manner in accordance with the provider’s directions
- Review clinical tasks including photos and pathology reports in order to grade tumors for accurate scheduling
- Review surgical schedules daily for accuracy
- Document completion of removal in EMA path log daily
- Take incoming calls daily and make necessary outbound calls
- Answer detailed questions regarding surgeries in addition to pre-op and post-op questions
- Manage all voicemails and incoming cases in a timely manner
- Handle requests for surgical codes for HMOs ensuring authorizations are in place
- Coordinating with outside offices (plastic surgery, ENT, Oculoplastics) to make referral and surgical coordination happen smoothly.
- Create/document all scheduled surgeries in EMA tasks
- Maintain an organized cancellation list
- Handle inbound Mohs referrals from outside providers
Additional clerical functions
- Audit Melanoma MIPS regarding Recalls to ensure they are completed in a timely manner
- Process incoming faxes when needed or in downtime
- Adherence to compliance and completion of compliance training.
- Creates New Hire Bios with photos in word for providers to view
- Distributing daily rendering and referring reports for all locations to ensure proper billing for cosmetic and medical appointments.
- Process all no shows for the Medical Spa following proper protocols
- Assist in answering incoming backline calls when applicable
- Assist in triage voicemail when needed
- Backup to front desk if needed for vacations, call offs, or as needed
- Performs other related duties as assigned.
Education and Experience
- High School Diploma or equivalent
- 1-3 years of medical reception experience in dermatology is required.
Knowledge, Skills and Abilities
- Must be detail oriented.
- Must have excellent communication skills and the ability to communicate effectively orally and in writing.
- Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
- Proficiency with Microsoft Word, Excel and PowerPoint is required. Must be able to learn new software quickly.
- Must possess excellent leadership, organizational, and computer skills.
- Ability to work effectively and cooperatively with staff, patients, and providers.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
- Ability to maintain confidentiality of information.
