Mobile Service Technician

Job Description

Danko Emergency Equipment has been a trusted partner for Fire and Emergency Vehicles for 42 years. We’re searching for an experienced Mobile Service Technician who can diagnose and repair simple and complex emergency fire and rescue truck pump, and electrical issues, as well as pump testing, water valve repairing and performing routine maintenance for our valued clients’ vehicles. The ideal candidate is skilled at using computer diagnostic equipment to troubleshoot issues and knows how to pursue cost-effective solutions for each customer. From day one, our Service Technician will be involved and working with a steady flow of vehicles requiring necessary maintenance and repair work. There is also plenty of opportunity for continued education and training, as we continue our mission to become a nationally recognized business.

Objectives of this Role

• Engage with Service Manager to understand customer concerns and effectively diagnose problems, using the diagnostic equipment
• Follow checklists and protocols while conducting repairs and preventative maintenance
• Perform repairs aiming for maximum reliability and cost savings for our customers
• Maintain a preventative maintenance program for all shop equipment
• Ensure a safe, organized, and clean workspace

Daily and Monthly Responsibilities

• Inspect and test vehicles and complete preventive maintenance
• Carefully listen to operator complaints, conduct inspections, diagnose issues, repair mechanical and electrical system malfunctions, replace parts and components, and repair body damage
• Create itemized work estimates and documentation
• Verify work via test drives and adjustments of controls and systems
• Keep shop equipment functional by adhering to operating instructions
• Manage inventory of stock, place re-orders, and verify receipt

 Skills and Qualifications

• High school diploma or equivalent
• Proven mechanical expertise and basic math skills
• Proven experience with mechanic’s tools, service, and diagnostic equipment
• Patient communicator with excellent customer service skills

Preferred Qualifications

• Associate degree or vocational/trade school certification
• Willingness to obtain EVT – Emergency Vehicle Training, certification