Microtransit Operator (Limited Term)

The purpose of this position is to operate District coaches. This is accomplished by providing safe and timely transport of passengers; assisting passengers; recognizing and resolving circumstances or events that impact proper operation; inspecting coaches; completing reports; collecting fares; inspecting passes; and providing special assistance to disabled passengers. Duties may vary based on route, physical demands, equipment and clientele. Other duties include performing special service duties and other special assignments per dispatch.
POSITION STATUS
This position will be considered a "termed" position, operating microtransit services and incumbents should recognize the position could be eliminated if funding expires. However, SacRT will give priority to termed operators in filling vacant permanent operator positions prior to being filled by outside candidates.
WORK SCHEDULE
This is a full time position. Schedules may include early morning, evening hours and weekends.

• Operates coach/bus; follows safe, defensive driving practices; follows District operating policies and procedures; collects fares; validates passes; maintains schedules; operates radio; follows prescribed and flexible bus route; enters announcements in automated system; operates mobile computer.
• Performs customer service activities; manages passenger conflicts and disruptive passengers; assists passengers with directions, information, rules, and regulations; assists with 911 emergency situations as directed; assists boarding/exiting passengers; assists with securing carts, strollers, luggage, and other belongings; assists passengers who need special assistance.
• Performs pre-trip safety inspection; conducts coach inspections as needed; promotes passenger safety awareness; identifies potential safety concerns; reports coach trouble/malfunction, traffic problems, road hazards and accidents; troubleshoots en route problems; completes paperwork including time slips, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books.

Education: High School Diploma or GED equivalent.
Experience: Two years of customer service experience that includes providing information and/or assistance directly to the public OR 1 year of previous transit operator experience.

License/Certifications: Must possess a valid Driver's License at the time of application and have the ability to obtain a valid California Class B Driver's Permit with passenger and airbrake endorsement(s) within 30 calendar days of employment. Training will be provided to assist in preparing the operator to successfully obtain the permit.
SacRT will reimburse operators hired on or after October 16, 2021 for the DMV fees required to obtain the DMV Commercial Learner's Permit. Reimbursement will be made in the first pay period following the submission of DMV documentation, including the DMV receipt, of obtaining the permit.
Other Requirements: Three (3) years of verifiable driving experience; must be 21 years of age; must have the ability to pass pre-employment physical/drug screen and Department of Justice criminal background check; must have a verifiable work history and pass employment reference check. Must comply with drug and alcohol testing provisions for safety-sensitive employees as required by the FTA, Department of Transportation (49 CFR, Parts 40 and 655). (See job descriptions for complete list of special requirements, licenses and/or certificates.)
The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application is required for this position. Application, job announcements, and the complete job description are available at our website at www.sacrt.com.
A completed employment application must be submitted online no later than Monday, February 5, 2024 at 11:59 p.m. SacRT will not process incomplete applications. Resumes are not accepted in lieu of application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at 916-556-0298.
*Incentive Program effective as of October 16, 2021 training class.
As SacRT moves forward with more bus service, the district is now offering new recruitment and retention incentives to hire and keep more highly skilled bus operators.
SacRT is offering an Operator Hiring Incentive Program to newly hired operators once they complete two major milestones in the district. The first, an operator will receive $1000 in the first or second pay period after which they possess the required Commercial Driver's License (CDL) and a second amount of $1000 at the completion of the probation.
Note: For operators who possess the required CDL when they are hired, they will receive the first incentive payment in their second pay period of employment. For those who do not possess the required CDL at time of hire, they will receive the first incentive payment in the first pay period after they successfully test and obtain the required CDL.
Note: Although the use of certain controlled substances is now legal in California for both recreational and/or medicinal purposes, if you are not able to pass a pre-employment drug screening, you will not be considered for this position.
Recruitment incentive and referral incentive do not apply for re-hire applicants.
Employment Type: Full Time