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Form of workMetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.
MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.
Position Overview
The MLTC Department is responsible for enrolling and care managing a large number of new and existing members in the MLTC and Ultracare lines of business. Both during the enrollment process and thereafter, members accumulate records that require secure storage and, in some cases, strategic handling for future access as part of a formal NYS audit or other clinical or administrative review process. Under the direction of the Business Manager, the MLTC Medical Archives Intern reviews member records and supports the Enrollment Team and the Care Management Team in correctly handling, and, as appropriate labeling and uploading the files to Disease Case Management System (DCMS), the plan’s clinical record system.
Join us this summer (June – August) for a highly interactive and engaging internship experience where you get to work alongside various departments to develop your skills and learn more about the health insurance and healthcare industry.
Department Requesting: Undergraduate Student/Graduate Student
Interns will also participate in workshops, activities and other events organized by MetroPlusHealth
*Note: This is a paid internship program. Prospective interns must be current students attending an accredited College or University and must be 18 years or older to be considered.
- Reviews member and non-member files in the extensive online archives (“H drive”).
- Determines whether the files belong to a current member.
- Based on the person’s membership status as well as the type of file identified, correctly labels and uploads the files to the Disease Case Management System (DCMS), the clinical record system.
- Once the files requiring storage are correctly stored, fully discard all reviewed files from the H drive.
- Prepares logs of work for review by supervisors and Regulatory/Compliance.
- Assists the department’s management team with special projects and tasks as assigned.
- Excellent clerical/data entry skills
- Detail-oriented approach
Professional Competencies
- Integrity and Trust
- Customer Focus
- Functional/Technical skills
- Written/Oral Communication
- Excellent organizational and communication skills.
- Self-motivated, able to handle large volumes of work.
- Basic working knowledge of computer systems.
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