Meter Service Technician

GENERAL STATEMENT OF DUTIES

• Performs skilled work in the maintenance and repair of water meter equipment and supervises personnel
• Performs related duties as required

DISTINGUISHING FEATURES OF THE CLASS

• This employee serves as the field supervisor and trainer for Meter Readers
• This employee is also responsible for requesting sufficient supplies and equipment to assure the serve the needs of the department
• The Meter Technician must be proficient in the function, repair and maintenance of water meters and related equipment
• This employee works under the general supervision of the Billing and Collections Operations Manager

ESSENTIAL JOB FUNCTIONS:

(The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment of the position).

• Loads and unloads hand-held meter reading devices
• Rechecks readings for accuracy
• Cleans, repairs, calibrates and tests meters for use in the field
• Checks meters for proper operation, removes defective meters, repairs defective meters, and installs new ones
• Inventories supplies and checks on meter and supply prices from vendors
• Gathers information on new products and equipment
• Maintains computer records of meter types, sizes and age
• Handles customer complaints, re-reads meters, checks for leaks

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Considerable knowledge of the repair and maintenance of water meters or similar devices
• Knowledge of the methods and procedures involved in the reading of meters and transmitting or recording of consumption
• General knowledge of the geography and street locations of the City
• Ability to instruct workers on the use and function of meter reading equipment
• Ability to direct the work of others
• Ability to observe safety measures and to train individuals in these matters
• Ability to use a computer for data entry
• Ability to work in adverse weather conditions
• Ability to understand and follow written or oral instructions
• Ability to work with the public
• Tact and courtesy

ACCEPTABLE EXPERIENCE AND TRAINING

• Graduation from high school supplemented by course work related to repair and installation of water meters or similar equipment and four years of related experience or any equivalent combination of experience and training which provides the required knowledge, skills and abilities

JOB RELATED PHYSICAL ACTIVITY REQUIREMENTS

• This position involves work requiring the employee to occasionally exert up to 50 pounds of force and less force frequently to move objects
• Physical activity related to this position may include climbing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
• Sufficient visual acuity is required to perform mechanical or skilled trades tasks of a non-repetitive nature such as technicians
• An employee in this position will be exposed to inside and outside environmental conditions including extreme heat and cold and may be exposed to vibrations
• An employee in this position could be "reasonably anticipated" as a result of performing their job duties to face contact with blood and other potentially infectious materials ADDITIONAL REQUIREMENTS
• Grade "A" Meter Certificate, Grade "C" Water Distribution certificate, and Grade "C" Meter Technician certification
• Valid North Carolina driver's license