- Read meters on a daily and/or special basis, typically on a customer’s premises for service bills
- Carry out assigned duties in the required time frame for cycle readings, assign sequence numbers to new services, and rearrange meter reading routes as necessary.
- Inspect meters and report damage or apparent malfunctions to assigned supervisor
- Evaluate unsafe conditions or clean out meter boxes
- Use electric, gas, water meter reading devices
- Use hand tools such as a screwdriver, pliers, flashlights, keys, gas detectors, generators, pumps, hand pumps, shovels, lid handles, etc.
- Use printed materials such as service orders, maps, manuals, and computer printouts
- Assist with training of new Meter Readers
- Extensively walk and stand for much of the workday
- Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
- Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
- Refer all consumer complaints to the appropriate authorities
- Provide general information about the meter services to customers, when applicable
- Use telephones, tablets, and/or computers to communicate
- Education: None. Must be 18 years of age or older
- Experience: No experience necessary, employees will be trained. Must possess a valid driver’s license
- Education: High School Diploma or GED
- Experience: At least 1 year of experience in meter reading or working in outdoor conditions
- Ability to multi-task, and work independently and as a team
- Exceptional flexibility in daily routines and route scheduling
- Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
- Excellent communication skills, comfortable interacting with management and customers
- Ability to interact with unhappy or negative customers in a professional manner
- Excellent attention to detail for problem solving and finding
- Ability to walk long distances and prepare for weather conditions, accordingly
- Do not enjoy working independently
- Do not enjoy working in outdoor conditions
- Do not enjoy walking long distances
- Are not flexible and do not enjoy adapting to your current work schedule or routine
- Do not have adequate planning and time management skills to finish a days work in a timely manner
- Drug/alcohol testing is required
- Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
- Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
- Group health plans including medical/prescription, dental, vision and a variety of other coverage options
- Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
- Flexible Spending Accounts or an option for a Health Saving Account with company match
- Company paid Employee Assistance Program (EAP) for all employees and eligible family members
- Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
- Roth or Traditional 401(k) Retirement plan with company match
- Paid Vacation
- Paid Holidays
- Paid Wedding Day
- Veterans Day paid time off for our veterans
- Paid Sick Time (New York based positions ONLY)
- Company vehicle (for all driver-based positions)
- Gas card for company vehicle (if applicable)
- Company provided cell phone or mobile allowance (if applicable)
- Boot allowance from approved vendors
- Daily per diem for travel-based positions
Where We Work