Merchandising Sales Associate (Benefit Eligible/Full-Time/PTO)

Must be 18 or over to apply to this position.

To apply for this position please copy and paste this link into your browser! https://www.gapinc.com/en-us/jobs/w51/82/retail-sales-associate,-full-time-merchandising-ri

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.
What you'll do
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Serve as a role model to achieve priorities in store, with the customer as the primary focus
Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
Build and share expertise in an assigned specialized functional area
Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
Listen and ask questions to solicit feedback to understand needs and provide service
Handle unique or complex customer interactions
Who you are
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Provides clear and direct communication of expectations and gives feedback
Ability to utilize technology effectively and engage with customers and your team to meet goals
Able to effectively lead and inspire others through coaching and mentoring
Demonstrate interest and initiative towards continuous improvement and growth
Research process or transaction flow to identify root cause of errors
Benefits at old navy
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Payment frequency:

• Paid biweekly

Schedule:

• Day shift
• Evenings as needed
• Holidays
• Monday to Friday
• Morning shift
• Nights as needed
• Weekends as needed

Travel requirement:

• No travel

Experience:

• Customer service: 2 years (Required)
• Retail sales: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person