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Front Office Coordinator / Behavioral Health Associate (Mental Health Tech)
(US Healthcare Partners posted this ad on behalf of Meridian Advanced Psychiatry)
Department: Clerical (The non-boring kind)
Reports to: Nurse Practitioner (The pleasant kind)
Hours: Full-Time (7:30am - 6:00pm, Monday – Thursday)
Front Office Coordinator (FOC) / Behavioral Health Associate (BHA) Needed
Do you always have a smile on your face? Do you have a way of making people feel at ease and comfortable, even if you don't know them? Then we want to talk to you about our FOC / BHA position.
Our mental health practice needs a FOC / BHA to help us give our patients a 5-star experience all the time, every time!
How will you make a difference?
As our FOC / BHA, you will have the incredible honor to set the stage for each patient's visit. When our patients walk in feeling nervous or unwell, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the visit and lets our patients know their appointment will go as smooth as possible, allowing them to be receptive to our recommendations.
Your duties as a FOC / BHA will include:
Making sure patients feel welcome as soon as they walk in the door
Pleasantly answering questions and making appointments
Using your friendliest phone voice to answer calls and take messages
Assisting in opening and closing the office
Understanding and respecting patient privacy laws
Scheduling and confirming appointments
Taking payments and applying them to patient accounts
Understanding insurance and explaining benefits
Cross-train to our back-office position, including; rooming patients, taking vitals, ADHD testing, processing lab samples, and keeping the clinic flow moving.
Other duties may include: prior authorizations, ordering medications, ordering medical supplies, taking meeting minutes, and more.
The vast majority of your time will be spent as the BHA. You will be the FOC 1 day a week and fill in when the other FOC is out.
Why this job is more than a job
In medicine, we change people's lives. If you want a career where you can literally help the people in your community have better lives, this is the job for you.
Experience Needed:
One year of working as a Front Office Coordinator/Behavioral Health Associate in a medical setting is preferred. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!
If these sound like you, please apply!
You can get along great with anybody.
You're full of energy and people feel charged up just being around you.
You appreciate other people's talents and love to work together to solve problems.
You're famous for doing what you say you're going to do – no excuses!
Your reputation for honesty and integrity is legendary.
You don't know the meaning of "someone else's problem" or "that's not my job."
You're always willing to jump in and help.
You take pride and ownership in your work – whatever you do, you do it well.
You are openly grateful to the people around you.
You see yourself as an integral part of your team's success (because we will).
You're always up for learning something new, and you master new skills quickly.
You love to see other people happy and thriving, and you'll do whatever you can to help them get there.
Benefits
Paid Medical 100% for you and your family within 30 days
Dental and Vision available within 30 days
Paid Time Off
Holiday Pay
Simple IRA matching
About Us
Meridian Advanced Psychiatry (MAP) was founded by Nurse Practitioner Kyle Ronnau. MAP provides full service psychiatric medication management, including substance use disorder treatment or Medication Assisted Treatment (MAT) and ADHD with in-house objective testing.
We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!
