Mental Health Clerk

Summary

Duties and Responsibilities

• Performs data entry of Mental Health case information
• Conducts intake interviews to obtain personal/medical histories from inmates who may be non-communicative, hostile or irrational and contacts relatives to gather or confirm information
• Maintains Mental Health files
• Identifies and prepares legal confidential documents for Mental Health assessments referrals
• Arranges client transportation by Sheriff’s Deputies to treatment facilities and hearings
• Responsible for conducting criminal history checks to include TCIC/NCIC research
• May assist physicians, health care providers and the general public in completing documents and forms

Minimum Qualifications

• High School or a General Education Development (GED) certificate, and two (2) years general office experience; or a combination of education and experience
• Knowledge of general office operations
• Skill to type 30 wpm with no more than 7 errors
• Ability to understand and apply State Mental Health Code; ability to obtain information from hostile, abusive or irrational individuals; ability to enter data accurately; ability to maintain color coded, alphabetic and numeric filing systems; ability to make change in monetary transactions; ability to operate personal computer, typewriter, lektriver, duress alarm and basic office equipment; ability to establish and maintain effective working relationships with co-workers, County employees, service providers and the public
• Must be able to obtain National Criminal Information Center, Texas Criminal Information Center certification within one year of employment
• Must secure and maintain clearance eligibility to access State and local Center for Health Care Services Mental Health treatment files
• Must secure and maintain a favorable background investigation and criminal history from the Bexar County Sheriff’s Office
• Must secure and maintain a pre-employment and drug screen
• May be required to work shift work, weekends, and holidays. May be required to work more than 40 hours during the workweek
• Working Conditions: Working conditions are in a jail environment with frequent exposure to hostile people and infectious diseases

• Constantly working in indoor conditions
• Occasionally moves items weighing up to 20 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Constantly operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position

Supplemental Information