Member Support Specialist

Company:

Wherever you are in your journey and wherever you're going, 425 Fitness is your ultimate fitness solution. Between personalized training plans, a variety of classes for any and every fitness level, and all the equipment you can imagine, there's always something specially for you here in the 425 Fitness community. Locally-owned and operating for over 30 years in the Bothell, Redmond and Issaquah area.

Currently hiring for a Member Support position at our Redmond location!

We offer a flexible work environment with the opportunity to build skills that could lead to advancement opportunities in and out of the club. You will enjoy a fun work environment where teamwork is at the very core of our organization. As an employee you’ll receive industry-competitive pay as well as detailed training for your area to empower you to interact with our members and potential members. Every employee receives a complimentary membership at all locations and access to a daily HydroMassage and Therabody Percussions Therapy as well as the use of our pool, sauna and spa (Redmond/Issaquah). Full-time positions have the option of Medical Benefits and 401k.

General Position Description:

We welcome energetic team members who enjoy working with others, thrive on support and care about our members. The Member Support Specialist (MSS) greets, assists, and directs members, guests, staff and callers as they enter or call the gym. The MSS also helps new members start on their fitness journey by setting up memberships and assisting with initial set up of the member’s account portal and APP access. External outreach and events let us bring the fun of 425 Fitness to area businesses and community groups.

Each team member plays a key role in the member experience - they help in all aspects of club operations to assure each guest is taken care of.

Skills: A love of fitness certainly helps! Otherwise we are looking for someone with the willingness to learn, can function in fast and slow times, flexible and enjoys people. We can assist in the communication and customer service skills, operation of phone and standard office equipment, and basic record keeping skills needed to be successful in the role.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• On-the-job training

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Weekends only

Work setting:

• In-person

Work Location: In person