Address
Form of work
SalaryFun ~ Energetic ~ Friendly ~ Outgoing.
If you possess these qualities, we want to talk to you about joining our customer service team. Our welcome center is the hub and heart of our Y. The right person for this job will be a great multi-tasker, good with computers, customer service oriented and have the ability to work nights and weekend. The position is a part-time entry level position.
ESSENTIAL FUNCTIONS:
- Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
- Stays up to date on all programs offered and accurately promotes all membership programs to current and potential members.
- Conduct interviews and/or cause driven tours responsive to the needs of prospective members; sells memberships.
- Builds relationships with members; helps members connect with one another and the YMCA.
- Handles and resolves membership concerns and informs supervisor of unusual situations or un-resolved issues.
QUALIFICATIONS
- Excellent interpersonal and problem-solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Previous customer service, sales or related experience.
- Good knowledge of computers.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee assistance program
- Employee discount
- On-site gym
- Paid time off
Work Location: In person
