Member Experience Associate (Gym/Fitness)

Company: Sasquatch Strength

Location: Kirkland, WA

Join the Sasquatch Strength Team!

Are you passionate about fitness and people? At Sasquatch Strength, we're not just about lifting weights. We're about lifting spirits and building better people. We don't just build muscles. We build careers and communities. We're searching for a part-time Member Experience Associate who's ready to make a difference and help our members have fun in fitness!

What is Sasquatch Strength?

We're not your average gym. We believe in the power of strength training to change lives. Our mission is to make the world stronger one person at a time. We know that strength training is the gateway to long-term wellness; we know that good relationships are the precursor to long and fulfilling lives and we know that everyone deserves the confidence that comes from feeling good in their own skin. That’s why we’ve designed a program that gives real, regular people what they need: results that last, confidence, and peace of mind knowing their health is “taken care of”. We also know that our members’ lives don’t begin and end in the gym, so we emphasize the importance of “the other 23” – all the hours that they aren’t with us in the gym.

What You’ll Do:

Deliver the Sasquatch Experience & Fight for Member Engagement:

• Welcome every member by name with genuine warmth, making them feel at home and excited about their workout.
• Help new members feel welcome, introduce them to their coach, and get them set up on Sasquatch technology.
• Build connections, introduce newbies to regulars, and create a buzzing community.
• Maintain clean and organized facilities that display our commitment to excellence.
• Respond to member inquiries with warmth and speed.
• Reach out to “no shows” and offer to schedule them for another class.
• Track & process late cancellations, no shows, and retail.

Who We're Looking For:

• Someone with a passion for fitness and a heart for people.
• A communicator who can inspire and be inspired by others.
• Experience in customer service? Great! But your passion and personality matter most.
• A team player who's ready to grow with us and make waves in the fitness world.
• Availability between 5:45am to 10:15am

What You’ll Get:

• A competitive pay for an entry-level position. Starting at $18.50 - $20 per hour.
• Your own free membership – let's grow stronger together!
• Discounts on supplements & other retail items.
• A work environment where you're valued, celebrated, and empowered.

Job Type: Part-time

Pay: $18.50 - $20.00 per hour

Benefits:

• Employee discount

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Kirkland, WA 98033: Relocate before starting work (Required)

Work Location: In person