MedTender/Keyholder - Espanola Location

Southwest Cannabis is expanding! We are looking for candidates to fill our locations in Espanola, NM for MedTender positions.

This posting is for the Espanola Location.

MedTenders should have customer service experience, computer, team work, cash handling and retail skills. Experience in the medical marijuana or healthcare industry are not required, but candidates who have prior experience will be strongly considered. He/She reports to and is supervised by the Dispensary Regional Manager, Dispensary Manager, and Dispensary Assistant Manager. Must be at least 21 years old and pass a criminal State and National background check.

Responsibilities include but are not limited to:

- Provide exceptional customer service in accordance with established standards.
- Develop and maintain rapport with our Patients, vendors, service providers and staff.
- Ensure Patients’ concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively
- Follow policies and procedures, including inventory control, qualifying patient record keeping, security, dispensing medical marijuana, patient education and support
- Represent our philosophy on customer service and customer relationships
- Arrive on time, morning shifts before the doors open to set up. Closing shifts stay until all the work has been completed.
- Ensure the dispensary is ready to serve the patients
- Clean and organize med tending room, bathroom and back room before opening and closing, and throughout the day, including wiping down counters and windows.
- Ensure POS and customer areas are clean and organized
- Stock inventory as requested by DRM or DM
- Maintain strictest confidentiality in compliance with HIPAA guidelines.

Education and/or Work Experience Requirements:

- Previous experience as a pharmacy technician, bank teller , or other work experience with strict compliance standards preferred.
- High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in medical cannabis industry highly desirable, but not required.
- Must be 21 years old and pass criminal State background check.
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity

Working conditions:

- Continuous mobility throughout the dispensary daily
- Lift and move up to 50 lbs, multiple times, daily
- Stoop, kneel and crouch daily
- Stand for extended periods of time; 8-12 hours

Pay starts at $15/hr, DOE.

Job Types: Full-Time (35+ hrs)

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person