Medicare Supplemental Benefits Contract Representative - Cigna Healthcare - Remote

The Contract Representative will review and process Medicare Supplement and Supplemental Health and Life contracts of varying complexity levels, within Cigna Healthcare - Supplemental Benefits (CSB). This role uses multiple systems to research, analyze, and process contracts in accordance with federal/state guidelines, as well as Medicare guidelines.

Responsibilities:

• Review and accurately process incoming New Business contracts from agents and applicants within the established time service standards
• Prepare written correspondence to applicant regarding status of contracts
• Maintain detailed knowledge of company products and New Business procedures
• Function as an effective team member through positive communication and interaction with co-workers
• Analyze policies to ensure they are in compliance with legislation
• Input contracts into system
• Research, coordinate information, and respond to questions from internal partners and/or external clients
• Identifies process improvements for own cases

Qualifications:

• 1+ year of experience and knowledge of medical conditions/prescriptions required
• 1+ years experience with Data Entry required
• Minimum of a High School diploma required
• Medicare Supplement Insurance related work experience preferred
• Experience interpreting business requirements in health care, insurance, or a similar field preferred
• Accurate in a fast-paced environment, functional team support, self-initiated, training / teaching, excels at multitasking

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.