Medical Secretary

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medical Secretary with Parkland Medical Center you can be a part of an organization that is devoted to giving back!

Benefits

Parkland Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parkland Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Medical Secretary to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Position Summary:

• The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical services to support departmental operations.
• The Unit Secretary functions as receptionist for the unit and assists the patient care team with patient-centered secretarial tasks while maintaining a clean, well-organized, and safe patient environment.

Essential Functions:

Quality

• Greets and attends to patients/visitors in waiting areas, directing them to other departments, communicating regularly, and keeping them informed of wait times as needed. Promotes and displays a positive, customer-oriented demeanor.
• Performs patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassembles and files charts after discharge. Maintains patient confidentiality at all times.
• Receives and directs all incoming calls and relays pertinent messages to others while maintaining accuracy, clarity and confidentiality. Exercises good judgment and discretion in all communications and escalates issues as appropriate.
• Fosters positive first impression by ensuring waiting area and work areas are tidy, organized, and safe for visitors, patients and family members.
• Demonstrates proficiency in the use of computer and other office equipment, including all equipment used for communication, such as intercoms, fax machines, and clinical documentation systems.
• Orders and re-stocks office and other unit supplies as needed. Performs minor office equipment repairs and upkeep.
• Serves as a communication liaison between unit and other hospital departments.

Service

• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.

People

• Assists with orientation of new personnel as directed. Serves as a positive role model and resource for peers.
• Willingly shares knowledge/expertise and assists co-workers. Fosters teamwork and contributes to achievement of team goals.
• Participates and provides input in staff meetings.

Growth

• Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.
• Participates in hospital or departmental performance improvement activities.
• Takes initiative to increase job knowledge through additional training, cross training skill development and/or continuing education.

Finance

• Utilizes charge system for supplies and equipment.
• Optimizes use of supplies, equipment and services, ensuring a high level of clinical care at the lowest cost. Actively seeks ways to control costs without compromising patient safety, quality of care, or the services delivered

Education and Qualifications:

• High School Diploma, GED, or equivalent

Located in Derry, NH, Parkland Medical Center is a regional acute-care hospital offering 86 beds and a Level III Trauma Center. HCA Healthcare owns the facility, along with three other hospitals, two freestanding emergency rooms, an ambulatory surgery center, and an urgent care center in New Hampshire. The organization employs 2,600 colleagues and 554 physicians, provides $15.8 million in uncompensated care, and pays $43.8 million in taxes annually. HCA Healthcare's other New Hampshire hospitals include Portsmouth Regional Hospital and Frisbie Memorial Hospital in Rochester, as well as freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room will open in Plaistow.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Medical Secretary opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.