Medical Scribe

About Us:
Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.
With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.
Job Summary:
The Medical Scribe is responsible for accurately documenting the patient-provider encounter. This is an in-person scribe position in an inpatient (hospital) setting, and in-person or virtual outpatient setting.
Inpatient setting: the Behavioral Health Scribe rounds with a Psychiatric MD and mid-level Providers and documents the encounter in the hospital based EMR system or paper chart.
Outpatient Setting: Works to facilitate patient flow and ensure an accurate and complete medical record for each patient as directed by the Provider/Physician.
Job Description:
Job Summary:
Medical Scribes record patient medical reports and other patient data under the direct supervision of the physician. The primary goal of a scribe is to increase the efficiency and productivity of the physician they are working for - allowing the doctor to focus on what is most important, the patient.
This position will require up to 15 hours a week. Set schedule will be determined.
Principle Duties and Responsibilities:

• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
• Demonstrated patient and customer service skills, including the ability to use appropriate judgement, independent thinking and creativity when resolving patient and customer issues.
• Ability to effectively handle challenging situations.
• Ability to balance multiple priorities.
• Excellent verbal and written communication skills.
• Ability to use personal computers and select software applications.
• Ability to lift up to 20 pounds. Scribes will interact with patients, families, ancillary staff, nurses, social workers, physician assistants, physicians, and others.
• Performs related work duties as assigned

Education, Licensure/Certification, and Training Required for the Job:

• High school diploma or GED equivalent.
• Minimum of 6+ months of undergraduate education with emphasis in pre-medical studies preferred; pre-medical students and/or anyone in the allied health professionals.
• Successful completion of Medical Scribe training program preferred.
• Must be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Must also be able to listen to complex medical information and summarize in a clear, complete, and concise fashion.

Skills and Abilities Required:

• Ability to learn and appropriately apply basic medical terminologies and techniques taught and used on the job.
• Strong written and verbal communication skills.
• Ability to actively listen.
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically-correct English.
• Ability to spell proofread and edit written text.
• Keyboard proficiency
• Ability to operate a personal computer and related software applications.
• Strong attention to detail.
• Ability to work in a dynamic, highly-stressful environment that routinely involves exposure to highly-sensitive personal behavioral health/medical issues.
• Ability to coordinate multiple projects and patients.
• Ability to problem solve under pressure.
• Ability to communicate and interact professionally with others.

Safety Requirements:

• Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedules:

• Days/ hours are determined by the business needs of the department.

Wayne Health is an EEO/AA/Veteran/Disability Employer