Address
Form of work
SalaryJob Duties:
- Prepare clinics one day in advance for assigned physicians' clinics.
- Check for missing documentation. Call on and scan in documents into the EMR if applicable.
- Obtain missing studies when asked by a technician in a timely manner and relay message back to clinic about the missing study when obtained.
- Check for add-ons and documents that may be missing, obtain and scan.
- Obtain results and send messages to providers for will calls.
- Send records and discs for referrals to outside providers.
- Move documents from the fax que to the appropriate chart or other fax que and send messages to staff if applicable. Print for signature if applicable.
- Assist patients with the release of MEDICAL RECORDS, billing, or images from third party company.
- Obtain signature for release of information for forms such as FMLA, Disability, Accident, Unemployment, Fit for Duty, etc. Collect payment if owed.
- Answer a high volume of phone calls and respond to voicemails in a timely manner.
- Respond to emails daily.
- Obtain signatures from physicians on paperwork from outside facilities when needed. Scan and fax back to appropriate entities.
- Relay messages to physicians for patient requests and respond to patients in a timely manner.
- Comply with ALL HIPAA rules.
- Record comments in patient charts to ensure good communication and understanding for all departments when issues arise.
- Work with other departments when asked by supervisor.
- Dispose of patient records in appropriate shred bins daily.
Experience
Preferred- 1 year(s): Clerical duties in a medical office
Education
Required- High School or better
Behaviors
Required- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
