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Form of workQTC is seeking a Medical Quality Assurance (QA) Specialist to support our Veteran Affairs Operations in Nashville, TN.
Who is QTC Management Inc.?
QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.
What part would you play in this role?
As a Medical QA Specialist, you will work closely with medical providers and the Veterans Administration to ensure the documentation process is complete and accurate. In this role, you will review documentation sent over from medical providers and ensure the report is complete, concise, clear, and correct and the provider has accurately completed the Disability Benefit Questionnaires for delivery back to the VA.
In this rewarding role, you will:
- Review exam reports sent over from medical providers
- Ensure all medical coding is complete and accurate
- Ensure all tests have been ordered and completed, and present in the medical record
- Coordinate with medical providers as needed for clarification of reports
- Work with our in house appointment schedules to request additional appointments for the veteran as necessary
- Learn more from one of current QA's - CLICK HERE!
You must have:
- High School diploma, or equivalent (GED)
- Strong knowledge and understanding of anatomy and medical terminology
- Ability to read and analyze medical reports
- Ability to apply clinical reasoning (diagnostic testing)
- Ability to write clear questions to submit to the provider
- Experience working with medical providers (credentialing, medical coding, chart audits, triage, scribe, nursing)
Preferred to have:
- Allied medical professional certification, or relevant college, or vocational training in the medical field, i.e. LVN, CNA, Military Corpsman/Medic, EMT, MA, etc.
- Experience assisting with medical tests, treatments and procedures
- Knowledge of military medical examinations or experience working with the VA
- Knowledge of general disability claims, workers compensation, or audits
This is a great role for:
- Military Medics or Corpsmen
- Medical Scribes
- CNA / CCMA / LVN / LPN / RN
- EMT / Paramedic
- Lab Tech / Pharmacy Tech
- Medical Records Analyst
Typical Day:
- Mon – Fri: 8:00 AM – 4:30 PM CST
- Positions are located ONSITE (NOT REMOTE) at our Nashville, TN office located at 100 Centerview Drive
- 4-6 months of coaching, foundational, and mentorship training
- Upon graduation of training, there is a potential to work a hybrid schedule (3 days from office, 2 days from home) -OR- a 4 day work week with 10 hour shifts, pending availability **4x10 not available for CA or AK residents
Pay and Benefits:
- Starting pay: $21.00 per hour with a 5% increase after successfully completing 4-6 months of training.
- Eligible for a quarterly bonus up to 6% and annual merit increases
The QTC Management pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law
We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:
- Starting your first day at QTC, access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
- Competitive compensation and quarterly bonuses
- Student Loan Assistance
- Tuition reimbursement
- Paid Parental Leave
- A 100% company match of your pre- and post-tax contributions up to 5% of your salary, including immediate vesting of company contributions
- Generous paid time off (minimum of 14 days/year), as well as 10 paid holidays
- An inclusive and ethical work place
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available CLICK HERE.
Commitment to Diversity
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.
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