Address
Form of work
SalaryAre you someone who pays attention to details and has a passion for helping others? If so, we would love to speak with you!
Leidos QTC Health Services is seeking qualified candidates for Medical Quality Assurance (QA) Specialist opportunities on our Veteran Affairs Operations team. You will serve as the face of the organization through direct interactions with military service members, delivering exceptional customer service at all touch points.
Who is Leidos QTC Health Services?
We collaborate closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit for more information.
What part would you play in this role?
As a Medical QA Specialist, you will work closely with medical providers and the Veterans Administration to ensure the documentation process is complete and accurate. In this role, you will review documentation sent over from medical providers and ensure the report is clear, consistent, concise and correct, and the veteran has received consultation for all of the medical issues listed.
In this rewarding role, you will:
- Review exam reports sent over from medical providers
- Ensure all tests have been ordered and completed
- Coordinate with medical providers as needed for clarification of reports
- Work with our in house appointment schedules to request additional appointments for the veteran as necessary
You must have:
High School diploma or equivalent; advanced medical training preferred.
- Strong foundational knowledge of anatomy and medical terminology
- Ability to read medical reports
- Understanding of the disease process with the ability to apply clinical reasoning
- Vocational training in the medical field, i.e. LVN, CNA, Military Corpsman/Medic, EMT, MA, etc.
- Experience within medical coding and documentation
Typical Day:
- Mon – Fri: 8:00am – 4:30pm CST
- Positions are located ONSITE at our San Antonio, TX office located at 4400 N.W. Loop 410, Ste. 500 San Antonio, TX 78229
Pay and Benefits:
The Leidos QTC Health Services' pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:
* Starting pay: $ 19.95 per hour with an increase after completing 4- 6 months of training.
* Eligible for a quarterly bonus up to 6% and annual merit increases
* Starting your first day, you’ll have access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
* Competitive compensation and quarterly bonuses
* Student Loan Assistance
* Tuition reimbursement
* Paid Parental Leave
* A 100% company match of your pre- and post-tax contributions up to 5% of your salary, including immediate vesting of company contributions
* Generous paid time off (minimum of 14 days/year), as well as 10 paid holidays
* An inclusive and ethical work place
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include
competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available
Commitment to Diversity
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.
Experience
Required- Direct healthcare experience in medical case management or quality assurance to include the review of complex multi-focal medical reports for quality, clarity, thoroughness and insightful medical explanation
- Experience with case management software, electronic medical records and medical databases
Education
Required- GED or better
- High School Diploma or better
Skills
Required- Human Anatomy/Physiology
- Computer Literacy
- MS Office
- Medical Terminology
- Analytical
- Review Medical Reports/Evaluations
- Sense of Urgency
- Written Communication
- Electronic Medical Records
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Job Security: Inspired to perform well by the knowledge that your job is safe
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
