Medical Office Secretary

About us

Lone Star Gastroenterology, a prominent and respected gastroenterology practice, is seeking a Secretary/Receptionist to join a well-established and growing practice. Practice manages a freestanding outpatient medical center with clinical and surgical arms.

Responsibilities:
- Manage the day-to-day operations of a Medical Office, ensuring smooth workflow and efficient processes
- Coordinate and schedule appointments, meetings, and events for healthcare professionals
- Maintain and update calendars, ensuring accuracy and timeliness
- Provide excellent phone etiquette and customer service to patients, addressing inquiries and resolving issues
- Develop and implement training programs for office staff, ensuring they are equipped with necessary skills and knowledge
- Oversee the management of phone systems, ensuring proper functionality and troubleshooting any issues
- Manage front desk operations, including greeting patients, checking them in, and verifying insurance information
- Maintain organized filing systems for patient records and other important documents
- Lead and manage a team of office staff, providing guidance, support, and performance evaluations

Skills:
- Proven experience in Medical Office management or a similar administrative role
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using office software applications (e.g., Microsoft Office Suite)
- Knowledge of medical terminology and procedures is a plus
- Ability to handle confidential information with discretion
- Strong problem-solving skills with attention to detail

Bilingual is a plus

This position offers competitive compensation and benefits. If you are a motivated individual with a passion for healthcare administration and team management, we encourage you to apply.

Requirements:

Preferable that applicants live in the south Austin area

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Healthcare setting:

• Clinic

Medical specialties:

• Gastroenterology
• Internal Medicine
• Medical-Surgical

Schedule:

• Monday to Friday
• No nights

Work Location: In person