Medical Office Clerk

At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust, and a commitment to excellence.
We are looking for a MEDICAL OFFICE CLERKfor a full-time, civil contract at Kirtland AFB, NM.
SUMMARY: Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.
MAIN RESPONSIBILITIES AND DUTIES

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determines patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Creates appointment schedules and templates in patient appointment computer system.
• Organizes and updates patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Initiates and locates patient medical records as needed and ensures arrival of medical records prior to appointment(s).
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• High school or GED diploma
• General office administrative and clerical skills to perform receptionist duties
• At least six months of experience in office setting
• Ability to type a minimum of 50 WPM (computer keyboard)
• Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
• Desired knowledge of medical terminology
• Ability to speak and communicate clearly in English
• Excellent customer service and adaptability
• General medical ethics, as well as telephone etiquette
• Desired reliable transportation to and from work at base.

WE OFFER

• $17.79 an hour
• Comprehensive Health & Welfare Benefits
• Vacations, holidays and sick leave

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Come join our team!*
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A minority owned, Service Disabled Veteran Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB)* - ISO 9001:2015 and ISO 20000-1:2011 Certified
Member of the Military Spouse Employment Partnership - Department of Defense
Recipient of the HireVets Gold Medallion - Department of Labor
Certified Employer - Virginia Values Veterans Program - Commonwealth of Virginia
Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

Job Type: Full-time

Pay: $17.79 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday