Medical Office Clerk

At General Infomatics, Inc. we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence.

We are looking for a Medical Office Clerk for a full-time contract position at Vance AFB, OK. (Full time, Monday-Friday, 730a-430p)

SUMMARY: Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.

MAIN RESPONSIBILITIES AND DUTIES

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determines patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Creates appointment schedules and templates in patient appointment computer system.
• Organizes and updates patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Initiates and locates patient medical records as needed and ensures arrival of medical records prior to appointment(s).
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• High school or GED diploma
• General office administrative and clerical skills to perform receptionist duties
• At least six months of experience in office scheduling
• Ability to type a minimum of 50 WPM (computer keyboard)
• Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
• Desired knowledge of medical terminology
• Desired knowledge in the following systems:
  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • Composite Health Care systems (CHCS) and/or MHS GENESIS
  • Defense Enrollment Eligibility Reporting System (DEERS)
• Desired knowledge of Military Filing System and contents of military medical records
• Ability to speak and communicate clearly in English
• Excellent customer service and adaptability
General medical ethics, as well as telephone etiquette

SALARY AND BENEFITS

• $16.20 an hour
  • Health & Welfare Benefits
  • Vacations, holidays and sick leave

Come join our team!

A minority-owned, Service-Disabled Veteran Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) - ISO 9001:2015 and ISO 20000-1:2011 Certified.

Gold Hire Vets Medallion - Department of Labor

Member of the Military Spouse Employment Partnership - Department of Defense

Certified Employer - Virginia Values Veterans Program - Commonwealth of Virginia

Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

We invite our Veterans and Military Spouses to self-identify when applying to this job.