Medical Marijuana Card Office Coordinator

We are currently seeking a friendly and reliable Office Coordinator to join our team at Green Leaf. This role is part of a team that helps deliver exceptional customer service and quality patient education.

We have a Part Time opportunity available. This position is based out of our main office in Chandler.

Responsibilities and Duties:

Include but not limited to:

- Welcome patients by warmly greeting them while checking them in

- Answer the phone, return phone calls, check messages, place reminder calls/texts to patients

- Schedule patients and provide patient education around the appointment process

- Assist with properly maintaining patient files, preparing patient charts, reviewing charts for completeness, and maintaining patient confidentiality

- Provide Arizona Medical Marijuana patients educational resources and information

- Accurately process payments from patients, issue receipts, and maintain log of transactions for each day

- File patient Medical Marijuana Card applications with the state of Arizona

- Maintain our patient management database

- Send out emails to patients and make appointment reminder calls

- Light cleaning

Ideal Candidates Possess the Following Qualifications and Skills:

- Reliable transportation

- Exceptional customer service skills

- Experience with chronic care patients (oncology, pain clinics, etc.)

- Experience managing spreadsheets

- Professional attitude

- Ability to successfully communicate with others, excellent written and verbal communication skills

- Ability to multitask and work in a fast-paced environment without getting stressed

Job Type: Part-time

Pay: From $14.50 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Weekends as needed

Application Question(s):

• This position is in our Chandler office. Do you have reliable transportation available?
• What is your availability throughout the week? Please be specific. We are open from 8-7 during the week and have weekend availability as well.
• This position is Part Time. We expect it to be 15-30 hours initially, with opportunity to increase. Is that sufficient for you?
• This position typically starts at $14.50/hour and increases as you learn the role. What are your wage requirements?

Work Location: In person