Medical Lab Assistant
- (3283092)Under the direction of the MLA Coordinator, the designated Operations Coordinator, and the Support Services Manager, Medical Lab Assistants perform a variety of support services to the laboratory. Depending on the area in which an individual is assigned for his/her shift, the responsibilities vary. The job duties are listed below for the workstations that an MLA may be assigned to.
Job Specifics Requirements:
Maintain established department policies and procedures, objectives, safety,environmental and infection control standards.
- Process a variety of specimens in accordance to established protocols.
- Data entry into both the hospital and laboratory information systems.
- Monitor the pneumatic tube system and the timely processing of all specimens Received through it.
- Process add-on requests from client offices and from nursing units.
- Monitor requests for laboratory testing that have not been processed through the Laboratory information system.
- Ensure that all outstanding orders are accounted for and that any missing specimens are found.
- Document the receipt of specimens in the laboratory information system.
- Print and fax patient reports as requested.
- Perform quality assurance checks on outpatient requisitions to ensure the correctness of data entry.
- Sort and file requisitions in the appropriate location according to established protocols.
- Pull all out-patient requisitions that require follow-up with the physician offices in the morning.
- Maintain work area in a neat, orderly, and well-stocked fashion.
- Rotate into weekends and holidays as assigned to assure uniform quality of laboratory services.
- Communicate with medical, nursing, and office personnel regarding laboratory results and protocols.
- Provide back up for all areas of responsibility for an MLA regardless of the individual assignment.
- Perform other related duties as required or as responsibilities dictate.
Personal and Professional Growth
Demonstrate the role of a Medical Laboratory assistant in a professional manner.
- Assume accountability for his/her position extends self when unusual need arises.
- Report for work on time and give adequate notice of absenteeism or tardiness.
- Routinely undertakes additional tasks when his/her assignment is completed.
- Accepts constructive criticism regarding own performance and strives to make improvements.
- Adheres to policies established for meals, breaks, dress code, and parking.
- Exhibits courtesy and respect to patients, families, physicians, clients, and co¬-workers.
- Maintains competencies through: Regular participation in service education programs.
- Demonstrates understanding of Fire and Disaster Plan, Infection Control, trauma Alert Protocol, and handling of critical patients.
- Demonstrates proficient laboratory skills via yearly competencies.
- Motivated and self-directed:
- Carries out responsibilities promptly and in a self-directed fashion.
- Seeks additional learning experiences.
- Contributes to Organizational Goals
- Utilizes concepts of preventive maintenance and proper use of laboratory equipment.
- Is flexible and receptive to change.
- Participates in quality improvement activities.
- Demonstrates excellent customer service skills to promote customer satisfaction
Requires intense attention and concentration. Ability to handle several processes concurrently. Ability to deal with a wide range of personalities. Basic computer skills which may be obtained thru on the job training.
Preferred; Medical terminology preferred. Accurate typing skills, Hospital or physician office experience helpful.
Preferred: High school diploma or GED preferred