Medical Front Office Specialist

Harmonie Medical is currently seeking a Front Office Specialist to join their team. In this role, you will be the initial point of contact for patients in our busy dermatology practice. The ideal candidate will be outgoing, cheerful, and enthusiastic, with a strong attention to detail and a passion for delivering top-notch customer service. You will be responsible for greeting patients in a polite and well-spoken manner, and for handling a variety of tasks including front desk Receptionist duties, referrals, billing/coding, and medical records. This is a full-time position, requiring availability Monday to Friday from 7:45 am to 5:15 pm, with some flexibility for weekend and holiday work. If you're a compassionate, empathetic team player who can multitask and thrive in a fast-paced environment, we encourage you to apply!

Responsibilities:

• Greet patients walking in and out
• Answer the telephone in a cheerful, professional, and polite manner
• Check in/out patients for clinical and surgical appointments
• Makes necessary changes in the EMR
• Scheduling appointments
• Verify benefits and collect payments
• Billing and insurance
• Copying & faxing
• Filing charts (may require stooping)
• Keep the office clean and sanitized
• Ability to follow instructions and respond to management direction
• Ability to work in a group but complete assigned tasks individually
• Follow all OSHA, HIPAA standards, policies and procedures

Working Conditions:

• While performing the duties of this job, the employee is regularly sitting
• Occasionally required to walk; stand; and stoop, kneel, crouch, or crawl
• Lifting and/or moving up to 25 pounds
• There will be prolonged periods of staring at a computer

Qualifications:

• High school diploma or equivalent (required)
• Customer Service experience (required)
• Strong computer skills (required)
• EPIC software system (preferred)
• Medical office experience (preferred)
• Billing and coding (is a plus)

***Due to the ongoing pandemic and as part of the University Health Care System you would be required to be vaccinated or willing to become vaccinated. Masks are required for patients and employees at this practice.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you currently up to date with your Covid vaccination? (Yes/No)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person