Medical Front Desk Receptionist

The Front Desk/receptionist’s role is to interact with patients and those involved in their care by scheduling and coordinating appointments, answering the telephone, and developing a positive rapport with patients as they come in for appointments. A large portion of the job includes working with a variety of insurance companies in order to verify coverage and complete prior authorization requests. The job demands good communication and administrative support to the practitioners, referring physicians, and other medical staff.

Westlake Orthotics and Prosthetics, INC is looking for someone with excellent communication skills, efficient problem-solving abilities, self-motivating and well organized. You must be able to work independently, be detail oriented and have proficient computer skills. A strong work ethic, a positive attitude, and a willingness to learn are necessary to succeed in this position.

This position would be full-time. Your responsibilities would include but are not limited to the following:

- Managing the Front Desk (ie. answering telephones, scheduling, interacting with patients, and providing/preparing documents for patients as needed)
- Creating a strong line of communication between you, the practitioners, referring physicians, and other medical staff.
- Creating Doctor's orders when needed
- Working with various insurance companies (ie. verify patient insurance, eligibility/benefit calls, prior authorization request and notifications)
- Entering in patient information into our electronic medical records system
- Scanning patient charts and other patient documents into our medical record system
- Basic office organization (ie. making sure patient rooms are clean and lobby/Front Desk area clean)

Start Date: TBD
Location: 360 Sherman Street, Suite 160 St Paul, MN 55102

Hours: Monday – Friday 8:00 AM – 4:30 PM

Salary: TBD with a 90-day probationary period and after the 90-day period we will re-evaluate

Benefits: When you become eligible…

· Health Insurance

· Dental Insurance

· 401K

· Short/Long Term Disability & Life

· Vacation accrual

· Holiday & Birthday Pay

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Medical office

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Computer skills: 2 years (Preferred)

Work Location: In person