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SalaryAdvanced Oxygen Therapy, Inc. (AOTI) provides innovative solutions to help resolve chronic non-healing and acute complex wounds. We operate on the core values of Compassion, Integrity, Scientific Leadership, Service and Responsiveness.
AOTI is recognized as a leader in wound care technology around the world. With a leading international management team, an extensive worldwide infrastructure, innovative, patented technology, and an extensive and growing portfolio of clinical evidence, our company is uniquely positioned to revolutionize the treatment of all wounds.
Job Summary
The Wound Care Consultant (WCC) works with clients in identifying their needs in order to promote appropriate company products and services in the Grand Rapids, Michigan territory. The WCC will manage and grow Veteran’s Affairs Medical Centers (VAMC’s) VA/ Community Based Outpatient Clinics (CBOC’s).
General Accountabilities
Manages and grows existing Veteran’s Affairs Medical Centers (VAMC’s) and Community Based Outpatient Clinics (CBOC’s) accounts- Sells additional services to clients
- Builds and maintains effective professional relationships with clients
- Contacts and visits clients to help them better understand company products and services
- Handles queries about company products and services
- Builds up detailed knowledge about the company's products
- Plans for and attending trade shows to establish new business
- Provides customer service to business partners
- Educates business partners and end users on company products and services
- Provides proactive assistance and supports to clients and business partners
- Provides professional, knowledgeable, courteous customer service
- Meets customer needs, offers options, resolves problems and follows up with customers
- Ensures full customer satisfaction without unnecessarily referring customer to other staff members
- Performs other related duties as assigned or requested
Education/Experience
- Education: Bachelor’s Degree preferred
- Experience: 3-5 years of related experience; or equivalent combination of education and experience
- Contacts and experience with Veteran’s Affairs Medical Center call points preferred
- Experience in wound care preferred
Competencies
Ability to take initiative and problem solve- Excellent verbal and written communication skills
- Ability to actively engage in conversations with clients
- Proficient in the use of a personal computer and corresponding programs
- Attention to detail
- Interpersonal skills and customer service skills required
Physical Demands
Occasionally required to sit.- Occasionally required to walk.
- Occasionally required to use hands to finger, handle, or feel.
- Occasionally required to reach with hands and arms.
- Occasionally required to talk or hear.
- Occasionally required to bend, lift or climb
- Occasionally required to lift light weights (less than 25 pounds)
- Occasionally required to lift moderate weights (25-50 pounds)
- Occasionally required to lift heavy weights (50 pounds or greater)
- Finger dexterity required.
- Hand coordination required.
- Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus
Work Environment
Exposure to adverse conditions.- Exposure to moving mechanical parts
- Exposure to high, precarious places
- Exposure to outside weather conditions
- Exposure to fumes or airborne particles
- Possible risk of electrical shock
- Protective clothing or equipment is required including: gloves, covered shoes, protective eyewear
Advanced Oxygen, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
