Medical Case Administrator Sr

Are you familiar working in the Medical Administrative field looking to use your talents to make a difference?

 At Leidos QTC Health Services, Medical Case Administrators work in a dynamic team environment that is fast-paced and rewarding.  Best of all, the work we do have a direct impact on the lives of our nation’s veterans!

We are the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference.

To provide high quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• Competitive compensation and quarterly bonuses
• Tuition reimbursement
• A 50% company match of your pre- and post-tax contributions up to 6% of your salary, including immediate vesting of company contributions
• Generous paid time off (minimum of 14 days/year), as well as 9 paid holidays
• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
• An inclusive and ethical work place

In this rewarding role, you will:

• Accept and triage referred cases from clients via phone
• Promote and maintain positive relationship with client
• Schedule claimant appointments per contract and company guidelines
• Enter appointment information, notes, and appropriate CPT codes into case management systems
• Utilize map applications to ensure scheduling within contract guidelines
• Re-schedule claimant appointments per contract and company guidelines
• Work closely with exam prep team to ensure effective and timely case management
• Perform other duties and responsibilities as assigned

Ideally, you will have:

• Ability to effectively manage competing priorities in a fast paced environment, and superior follow through skills
• Possess excellent verbal and written communication skills
• Demonstrate superior customer service skills
• Knowledge and understanding of medical terminology preferred
• Knowledge of Windows 7 Operating System, Microsoft Office, Outlook, Excel, Word, Internet Explorer
• Detail oriented and possess the ability to effectively plan, prioritize, and organize their work
• Must be self-motivated, and possess exceptional interpersonal skills
• High School diploma, or equivalent (GED)
• 1 to 3 years of experience with computers, data entry, and various software applications

This will be a On-site position, Location: HQ CA. San Dimas Office; 924 Overland Ct, San Dimas, CA 91773

Pay and Benefits 

Hourly Rate: $20.00 - $23.00 hourly 

*The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity

Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and  protected veteran status.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.