Job Description
Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.
Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview: We are currently looking for a Medical Billing/accounts receivable supervisor. The AR Supervisor is responsible for the overall functions of an accounts receivable team and supervises the daily operations of Government/Commercial billing AR. This is a full-time, day-shift position working a Monday - Friday schedule. This position is located in our Gilbert Arizona Office.
Essential Duties and Responsibilities:
- Supervises the work activities of the AR staff.
- Educates and trains the AR staff on our computer system, oncology terminology, insurance reimbursement issues and the appeal process.
- Aids staff in contacting insurance and/or third-party organizations by telephone, correspondence, or meeting to resolve issues impairing reimbursement and secure reimbursement for billed services.
- Review and audits accounts and /or follow-up documents for outstanding accounts receivable issues weekly
- Monitors and alerts staff and management of any reimbursement issues that arise.
- Prepares, performs, and reports on all adjustments correctly as needed in accounts,
- Reviews and distributes insurance correspondence timely that is received in the office.
- Reviews and processes all requests for insurance refunds submitting to accounting.
- Distributes the aged receivable reports to the staff allocating workload appropriately.
- Runs all necessary reports as needed i. e. Daily / Weekly reports, AR bucket report, productivity etc.
- Performs all billing functions as needed.
- Reviews NCCN compendia are updated for staff, CMS CCI edits update quarterly.
- Adds staff on vacation schedule, reviews ADP and conducts preliminary review of staff.
- Responds to correspondence and calls from patients and/or third-party organizations regarding outstanding account receivable.
- Complete all daily, weekly, and monthly checklist. Weekly reports to management.
- Must be able to type and work on a computer.
- Ability to work in a constant state of alertness and safe manner.
- Performs other duties as requested by Manager, administrator, or physicians.
Minimum Qualifications
- Knowledge of appeals, working with insurance plans; chemotherapy related drugs, supplies utilized and SNF, LTC and Hospice in relation to insurance benefits.
- Knowledge of CPT, ICD-10, and HCPCS required, CPC coder a plus.
- Five years of Medical Billing experience.
- Five years working in Healthcare.
- Knowledge of Accounting a must.
- Proficient in Microsoft Office, Word, Outlook, and Internet.
- Must be able to type and work on a computer.
- Able to be in a seated position, talk on the phone, repetitive keyboard usage and clarity of vision at 20 inches or less.
Education and/or Experience:
- High school diploma or equivalent required.
- Some college experience a plus.
- Supervisor/Manager experience required.
We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.
Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"