Medical Assistant/Front Desk

Blue Ridge Health is seeking a Medical Assistant/Patient Access Representative (Front Desk) to join our team In Hendersonville, NC (We will train you!)

$18.72 - Entry Level Pay – Opportunities for Salary and Career Advancement Available

$500 Sign-On Bonus After 90 Days of Employment!

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
• Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification!
• Flexible Schedules Available

As a Medical Assistant/Patient Access Representative you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. You will also provide excellent customer service to all internal and external customers of BRH. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include:

• Working in a fast-paced medical office setting
• Assisting providers with delivering quality patient care
• Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.)
• Performing basic medical procedures such as blood draws and EKGs
• Collecting and preparing laboratory specimens
• Recording patient information in electronic health records (EHR) systems
• Answering phones, responding to inquiries, and relaying information to providers
• Adhering to HIPAA regulations and patient confidentiality
• Assisting with scheduling appointments
• Assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential

• Maintains a professional appearance and exhibits professionalism in all interactions
• Knowledge of medical terminology and common medical documentation preferred
• High School Diploma or Equivalent (required)
• Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!)
• Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!)
• Ability to communicate effectively with staff, patients, providers, peers, supervisor or other collaborative community agencies
• Medical phone triage experience preferred
• Ability to float between nearby clinical sites as needed
• Bi-Lingual (preferred, but not required – we pay extra per hour for your language skills)

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.