Medical Assistant

Position Overview

Directly responsible for administrative and non-administrative functions in delivering care to patients during the rooming process.

Essential Functions

· Provide excellent customer service to internal and external customers through prompt response and courteous communication.

· Communicates effectively with all levels - patients, co-workers, supervisors and physicians, both verbally and in writing using the AIDET framework.

· Assist and coordinate patient/clinic flow.

· Responsible for rooming patients, taking Height and Weight, ordering x-rays

· Pulls reports/films for test appointments

· Enters and verifies PFSH/HIA in the electronic health record.

· Facilitate patient’s care by completing all entry of patient information into the chart by the end of the day.

· Coordinates with other departments or physician offices.

Other:

· Phone Support

· Anticipate ways to improve patient care and experience.

· Assists in the evaluation, development and effectiveness of systems and protocols.

· Participates in professional development activities and maintains professional affiliations.

· Other duties as assigned.

Knowledge/Skills Abilities Required

· Bachelor Degree in related field

· High School Diploma or GED with Medical Assistant Certification and 2 years medical office experience.

· Knowledge of EHR system.

· Type at least 40 WPM.

· Excellent communication skills.

· In depth knowledge of pharmacology, anatomy and physiology, surgical procedures as well as treatment modalities.

· Must be able to spell accurately.

· Strong organizational skills.

· Ability to multi-task and prioritize.

· Ability to remain calm under pressure.

· Ability to maintain quality control standards.

· Knowledge of HIPAA and OSHA requirements.