Medical Assistant

We focus on bringing high-quality, accessible, and value-based effective tech-enabled care to those with Addiction Disorders, especially those in communities for whom traditional care has been found lacking. We provide evidence-based, scalable, holistic healthcare while working alongside community-based organizations to ensure that our care is accessible, non-punitive, and responsive to our communities. We build trusted relationships and healing spaces to nourish Belonging, Love, and Purpose.

We are seeking a Medical Assistant. The position is largely virtual, with potential in-person. The role supports providers, members, and multidisciplinary care teams with requests related to medical service provision. Strong applicants can work with very dynamic teams in a growing company, are excited about our mission, are committed to helping people through a difficult time in their lives, and demonstrate an accepting attitude toward people with substance use disorders.

Responsibilities for this position include, but are not limited to:

• Respond and act on care requests from members via phone call or text
• Relay member requests to their appropriate provider, and communicate the provider’s response to the member
• Coordinate care with a multidisciplinary care team, including but not limited to referrals; lab/imaging ordering and diagnostic tracking; verifying medication lists, medical histories, and allergies; trouble-shooting prescriptions and appointments.
• Effectively communicate with BLP teammates about member care and needs
• Support in-person clinical care, including but not limited to registering members, taking vital signs, supporting minor procedures, and administering vaccines.

Qualifications:

• You have previous experience in healthcare and an understanding of front and back operational processes
• You can provide in-person clinical care, performing jobs such as taking vital signs, supporting minor procedures, administering vaccinations, etc
• You have previous experience with substance use disorder care and/or harm reduction
• You have experience working within a medical practice setting
• You have experience with virtual work
• You have experience with administrative duties
• You are an expert in customer service and have strong interpersonal skills
• You can manage time, organize, prioritize, and multitask easily with attention to detail
• You’re equally comfortable working independently and closely with a team
• You communicate swiftly via phone calls, text messages, emails, and instant message
• You are adept with the use of EHRs and proficient in Google Suite
• You have basic computer software and hardware proficiency, and troubleshooting competency
• You desire to work in fast-paced, collaborative, and flexible environments
• You’re eager to learn, adapt, and take initiative

Hybrid position requirements:

• Must be within commutable distance of Maine, Massachusetts, New Hampshire, and Vermont.
• Must have a valid driver’s license.
• Must be willing to travel locally within the communities we serve.
• Must have internet service with minimum upload/download ability.
• The company will provide equipment (laptop, monitor, keyboard, mouse, and headset) plus a remote work stipend.
• Must have a quiet space to speak to members with minimal background noise.
• Must understand the importance of protected health information and ensure any data/information is not visible to others.

We offer:

• A Competitive salary and benefits package including:
• Employee stock options for all full-time employees;
  • Health insurance, dental, and vision coverage;
  • Paid time off, sick and wellness days;
  • Employer-paid life insurance and long-term disability coverage;
  • Professional and educational reimbursements;
  • Remote work stipend; and
  • 401(k) retirement plan with an employer match.
• An environment that will challenge and engage you, supporting you to develop and grow professionally and personally.
• A collaborative and supportive work environment that will value family life, diversity, equity, and inclusion.
• The chance to make a significant positive impact on the lives of the millions of people who otherwise might not have access to life-saving care.

At Better Life Partners, we believe our work directly correlates to the diverse perspectives of our team. Better Life Partners celebrates inclusion and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, physical or mental disability, marital or parental status, military or veteran status, or any other protected classification. Persons of color, women, LGBTQIA candidates, veterans, and individuals with disabilities are encouraged to apply. Better Life Partners prides itself on being a recovery-friendly workplace.