Medical Assistant -Triage/Nurse Call

Founded over 40 years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations across 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Anne Arundel Dermatology owns and operates several dermatology clinics within the Knoxville region including Dermatology Associates of Knoxville (dermaknox.com), Knoxville Dermatology Group (www.knoxderm.com) and East TN Dermatology (www.easttndermatology.com).

Dermatology Associates of Knoxville (DAK) offers state-of-the-art specialized procedures in Mohs surgery, aesthetic skin care and general dermatology.

Dermatology Associates of Knoxville is looking for a Medical Assistant for our triage team. This position supports several of our providers with administrative aspects of the back office including scheduling of procedures, reviewing of pathology lab results and patient education.

Triage Medical Assistant Responsibilities include (but are not limited to):

• Timely follow-up and response to patient questions, results and inbox tasks
• Prepare documents and notes for patients and physicians
• Provide clinical support by following up on requests from providers
• Maintain a high degree of professionalism and compassion in sensitive discussion
• Scheduling of surgeries and/or procedures and educating the patient on what to expect
• Notifying patients of pathology lab testing results and delivery of follow up instruction
• Patient education regarding medications
• Assist in the clinic when needed for coverage

Experience & Education:

• At least 1 year of recent experience as a Medical Assistant, Certified Nursing Assistant, Surgical Scheduling Coordinator or other closely related experience in a health care setting (required)
• Completion of a Medical Assistant,Certified Nursing Assistant OR bachelor’s degree program in a pre-med or pre-physician’s assistant track (strongly preferred)
• An ability to work independently, excellent communications skills, organizational skills and flexibility required
• Professionalism and strong customer service skills is a must