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MEDICAL ASSISTANT/SURGICAL TECH
About The Position:
About The Position:
We are looking for a compassionate, caring, and detail-oriented Medical Assistant with excellent communication skills. The ideal candidate loves connecting with patients and providing the best care and education to help prepare patients and put them at ease. Must be highly organized with strong problem-solving skills to anticipate and effectively coordinate patient care.
Responsibilities include providing surgery-specific patient education/instructions for pre and post-op care and helping patients prepare for their surgery and recovery. The MA supports patient throughout their entire experience beginning with the initial patient consultation through their final follow-up visit. For nonsurgical patients, responsibilities include educating patients about cosmetic procedures as well as assisting the NP in rendering these services.
About Our Practice:
Responsibilities include providing surgery-specific patient education/instructions for pre and post-op care and helping patients prepare for their surgery and recovery. The MA supports patient throughout their entire experience beginning with the initial patient consultation through their final follow-up visit. For nonsurgical patients, responsibilities include educating patients about cosmetic procedures as well as assisting the NP in rendering these services.
About Our Practice:
We are a concierge and intimate plastic surgery practice that provides a high level of individualized care to our patients. We pride ourselves on delivering exceptional patient care and surgical results. Our team is passionate about helping women explore and achieve their aesthetic goals.
We also value providing a positive and rewarding work environment for our team that emphasizes teamwork, collaboration, and open communication. We believe that a positive culture is its own reward and that a healthy environment is the foundation for providing the best patient care.
Highlights:
- Introduce and educate prospective and established patients on available services.
- Pre-op patient education and assessment.
- Post-surgical follow-up visits.
- Assist with non-surgical patient services (ie., injectables/laser treatments).
- Promptly respond to patient clinical questions (email/phone) and advise according to surgeon's direction.
- Coordinate patient care by communicating with teammates and patients and through chart documentation.
Must-Have Criteria:
- Experience working in a medical office required - the ideal candidate will have experience in working in plastic surgery or a related office.
- Two years of MA/clinical experience required.
- Extremely detail oriented & organized.
- Strong problem-solving, time management, and triage skills.
- Strong verbal and written communication skills.
- Computer & tech proficiency for EMR and cloud-based programs.
- Punctual and reliable.
- Spanish speaking preferred.
