Job Description
- Maintains a professional environment in a multi-provider, multidiscipline organization.
- Maintains a patient centered environment including but not limited to:
- Provision of care and advocacy for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice.
- Efficient patient flow, assisting providers and other staff.
- Performs tasks and procedures within the scope of a Medical Assistant (M.A.).
- Performs nursing tasks in all clinical areas.
- Graduate of a Medical Assistant program.
- Cardio-pulmonary resuscitation (C.P.R.) certified.
- Bilingual required.
- Demonstrates knowledge of:
- Medical terminology.
- Commonly encountered medications
- Commonly encountered tests and procedures.
- Basic Clinical Procedures.
- OSHA Guidelines.
- First Aid.
- Moderate computer skills.
- Reports to Charge Nurse and Clinical Supervisor.
- Is under the Direction of the Director of Nursing.PRINCIPAL DUTIES AND RESPONSIBILITIES:Professional Behavior:
- Demonstrates characteristics of accountability and responsibility as evidenced by completion of daily tasks, adherence to job description, and compliance with policies and procedures.
- Maintains patient confidentiality at all times as evidenced by discussing patient care only with staff who need the patient information. Maintains HIPAA at all times.
- Maintains discretion of conversation in work areas.
- Maintains a professional mannerism. Is pleasant, courteous, and considerate of patients and co-workers.
- Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently.
- Demonstrates initiative by accomplishing tasks with minimal prompting.
- Is dependable and reliable as evidenced by attendance of work schedule, trustworthy, and performance of job description with minimal correction of assigned tasks.
- Maintains appropriate chain of command.
- Attends meetings.
- Appropriately prepare patient for either a complete physical, sick visit, follow up visit; or a gynecological exam.
- Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse.
- Obtain interpretation when needed.
- Chart documentation in EHR. Documentation of progress note including reason for visit, review of medication, allergies, smoking status, and pain status. Completes information on physical form of tasks done/reviewed by the Medical Assistant. Documents other pertinent information as needed.
- Measurements: Height, Weight, and (other measurements as needed).
- Documentation of reason for visit, medication review, allergy review.
- Patient tests/treatments.
- Audio acuity testing.
- Ear irrigation.
- Electrocardiogram (EKG).
- Visual acuity testing.
- Peak flow meter.
- Oxygen saturation.
- Assists with Nebulizer treatment.
- Oxygen administration.
- Laboratory Tests
- CLIA Waived Tests
- Pap Smear Handling
- Venipuncture – collect and process specimens.
- Maintains specimen refrigerator: temperature, cleaning, defrosting.
- Patient Procedures – Assists with:
- Physical and emotional assessment.
- Wound care.
- Assisting providers.
- Maintaining sterile field and sterile technique.
- Ace wraps/splints/slings/braces.
- Colposcopy.
- Biopsies.
- As part of the patient care team under the Patient centered Medical Home Structure:
- Review of patient care at each visit.
- Review and update preventative care measures such as Diabetic Preventative Measures, Pap Tests, Mammograms, Complete Physicals, Colonoscopies, and any other age appropriate preventative testing.
- Participate in Patient Self-Management Goals.
- Assess patients for depression using the appropriate screening tool.
- Assist nurses with patient hospital discharge issues, as .
- Appropriately document all of the above in the Electronic Medical Record (EMR).
- Pre planning preparation for each daily session and daily huddle.
- Other Patient Services.
- Patient education.
- Prescription refill.
- Related phone calls.
- Referrals.
- Appointments.
- Documentation.
- Interprets as needed.
- Serves as chaperone as needed.
- Care of Environment.
- Proper handling, cleaning, and storage of all equipment.
- Maintains exam rooms and utility rooms in proper working condition. Assures proper functioning of equipment, adequate medical supplies, and adequate paperwork.
- Care of equipment- proper handling, cleaning and storage of all equipment, sterilization of equipment as instructed.
- Other tasks as needed.
- Quality assurance monitoring – participates in the betterment of the health center through studies and reviews as necessary.
- Goal setting – assess personal, team, and organization goals.
- Participates in devising, reviewing, and revising policies, procedures and protocols.
- Maintains and encourages teamwork approach.
- Flexibility – maintains flexibility in employee time schedule, duties, and procedural functions. Is required to work in all nursing areas.
- Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks.
- Conflict Management –
- Demonstrates and implements effective problem solving.
- Identifies task and operational problems.
- Generates solutions, discuss solutions with charge nurse or nurse manager and implements as directed by charge nurse or nurse manager.
- Manages conflict with staff appropriately.
- Maintains and encourages good communication skills.
- Participates in orientation and training of new staff and/or students.