Medical Assistant

Assist providers and staff members in providing optimal health care to patients.

BASIC JOB FUNCTION:

Under the supervision of Lead Medical Assistant, assist physicians and staff members in providing optimal ambulatory health care to patients; stock and maintain exam rooms and stations; assist with clinical; and clerical duties.

DUTIES AND RESPONSIBILITIES:

Clinical duties:

• Assists with exams, tests, routine screenings, and other clinical procedures as directed by the physician
• Inspect exam rooms for cleanliness and ensure that the equipment is in working order
• Prepare and administer medications with physician’s authorization
• Change dressing, apply bandages, assist in removing sutures and other first aid procedure
• Performs phlebotomy
• Collect and dispense lab specimens
• Screen and follow up on test results
• Maintain supplies, equipment, stocking and sterilizing instruments
• Dispose of biohazard waste according to OSHA standards
• Provide patient education regarding office policies, medications, management of disease, home treatment, and special diets
• Administer, keep a tally, and document immunizations in binders/electronically
• Comply with the immunization program (VFC) requirements.
• Ensure complete and accurate documentation, appropriate filing, and completion of medical records before filing.
• Triage emergency calls, pharmacy calls, and respond as per the physician’s instructions.
• Follow through on assigned tasks with physicians daily

Administrative duties:

• Greet and escort patients to exam rooms and cashier upon visit.
• Coordinate referrals with hospitals, testing labs and other service providers
• Maintain documentation and log of sample medication closet
• Attend staff and educational meetings
• Orient the patients to the policies and procedures of the health center in timely manner
• Maintain appropriate documentation and up to date medical records
• Process mail and pending charts of the physicians including but not limited to lab pending
• Manage and facilitate/maintain physicians schedule, travel and lunch times

General Skills:

• Maintain personal grooming appropriate to the health care profession
• Regular and punctual attendance
• Show initiative and responsibility
• Exercise efficient time management
• Organize and multi task
• Patient relationships
• Approach patients in a professional manner
• Adapt communications to individual’s ability to understand
• Maintain confidentiality (HIPAA guidelines)
• Staff relationships
• Work as a team member
• Show leadership
• Follow established policies and procedures
• Communicate effectively verbally and in writing
• Use medical terminology appropriately

Additional duties include:

• Assist other health department staff working with non-English/limited English speaking patients
• Provides general information about clinic hours, requirements, staff, services, etc.
• Flexibility in assuming duties in the front office and medical records
• Other duties may be assigned and not limited to the above

REQUIRED LICENSURE AND/OR CERTIFICATION:

Certified Medical Assistant (CMA, RMA) certificate or diploma.

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent
• Graduation from a recognized Medical Assistant program
• One year experience in an ambulatory care setting

Please NOTE that we have 4 different locations and traveling is required:

2424 W Peterson Ave. Chicago, IL 60659

2501 W. Peterson Ave. Chicago, IL 60659

8800 Lockwood Ave. Chicago, IL 60077

8321 West Golf Road, Chicago, IL 60714